Pathology Quality & Governance Specialist

Transformation Unit; Ashford; Hybrid; GBP 28,000 - 31,000; Full time

Job summary

East Kent Hospitals University NHS Foundation Trust is seeking a Pathology Quality and Governance Officer (Band 4) to maintain and enhance the Quality Management System within Pathology across EKHUFT. You will support audits, incident management, and data retrieval from Q-Pulse, DATIX and 4-Risk to prepare reports.

You will train staff on QMS, manage governance processes, and work with multiple disciplines to sustain high-quality, safe operations.

Qualifications

• Experience of working within a Quality Management System based on ISO 9001 standards.
• Experience of auditing.
• Experience of working in Pathology.
• Excellent interpersonal and written communication skills.
• Ability to plan ahead, prioritise and manage large amounts of information.

Responsibilities

• Provide support on the maintenance and implementation of the Quality Management System (QMS) and governance processes within EKHUFT to the Pathology Quality team.
• Support the Quality team in management of incidents, complaints, user enquiries and quality improvements.
• Support management of the pan-pathology quality documentation and audit programme.
• Support management of risk management by sourcing updates for the Pathology Risk Register.
• Support training in basic quality management processes, audit and CA/PA.
• Maintain quality standards and support the department with external assessment preparation, primarily UKAS.

Skills

Analytical skills

Minute taking

Microsoft Office

Motivate others

Plan ahead / prioritize

Communication skills

Customer care

Auditing

Change control processes

Quality Management System (QMS)

Auditing

Pathology experience

Report compiling

External assessments (MHRA/UKAS/HTA/UK

Education

GCSE English and Maths

A-levels or equivalent

NVQ Level 4 or equivalent professional experience

Tools

Q-Pulse

DATIX

4-Risk

Microsoft Office

Job description

East Kent Hospitals University NHS Foundation Trust is seeking a Pathology Quality and Governance Officer (Band 4) to maintain and enhance the Quality Management System within Pathology across EKHUFT. You will support audits, incident management, and data retrieval from Q-Pulse, DATIX and 4-Risk to prepare reports.

You will train staff on QMS, manage governance processes, and work with multiple disciplines to sustain high-quality, safe operations.