Pathology Administration Assistant Band 2

Pathology Administration Assistant Band 2

Bedfordshire Hospitals NHS Foundation Trust

Bedford and Luton & Dunstable Hospitals have merged to form Bedfordshire Hospital NHS Foundation Trust. Under the single NHS Trust, both hospitals will retain their identity and individual hospital names. A&E, maternity, and paediatrics services will remain on both sites, with clinical services from both hospitals working as single teams across the whole Bedfordshire catchment area. This will bring many benefits for patients, including much improved continuity of care.

The Pathology Department at Luton & Dunstable site has a vacancy for a Pathology Administrator. We are looking for an enthusiastic individual with excellent written and verbal communication skills, ideally with previous administration experience, to join our busy, friendly Pathology department. The position is based at L&D Hospital, and the successful candidate will be a key part of the team to help facilitate our service.

We are committed to developing our services further through expansion of on-site testing and integration with other services. You will work with a dedicated team of administrative staff supporting the Cellular Pathology department, primarily based at Bedford Site, covering work from both trust hospitals and the surrounding primary care.

Main duties of the job

1. To undertake general office duties.
2. Sorting and redirecting of internal and external mail.
3. Assisting with sorting and distribution of results to Wards, Consultants, GPs, and other external Clinicians.
4. Assisting with ordering stationery and maintaining stock control.
5. Accepting deliveries and directing them to the correct destination within Pathology in a timely manner.
6. Reporting MDTs and assisting in locating and referring work for second opinions.
7. Keeping GP and Consultant lists up to date.

About us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a population of around 700,000 people across Bedfordshire and surrounding areas, on two hospital sites in Bedford and Luton. Both sites offer key services such as A&E, Obstetrics-led Maternity, and Paediatrics. You will join a friendly, high-performing Trust committed to staff wellbeing. As one of the largest NHS Trusts in our region, we offer high-quality training and development opportunities. We are dedicated to delivering excellent patient care using the best clinical knowledge and technology.

Our values

We recruit based on qualifications and experience, as well as behaviors that reflect our core values. We use values-based recruitment and promote inclusivity, equality, and diversity, fostering a culture that values differences.

Please note that vacancies may close early if sufficient applications are received. All new staff will undergo a 6-month probationary period. Travel between hospital sites may be required. Please review all attached documents to familiarize yourself with the role's requirements.

Job responsibilities

JOB SUMMARY

• The post holder will work independently and as part of a team, liaising with healthcare professionals, clinicians, laboratory staff, and suppliers.
• The work involves handling paperwork such as patient reports, post, and deliveries, which may contain pathogenic micro-organisms.
• The department is highly computerized; good IT skills are essential.

OBJECTIVES, PURPOSE & RESPONSIBILITIES

• Undertake general office duties.
• Sort and redirect internal and external mail.
• Assist with sorting and distribution of results.
• Assist with stationery orders and stock control.
• Place orders with suppliers and chase deliveries.
• Report MDTs and assist in locating and referring work for second opinions.
• Accept deliveries and direct them appropriately within Pathology.
• Keep GP and Consultant lists current.

Ensure compliance with Trust regulations, especially regarding Health and Safety. Report any safety defects. Minimize environmental impact through recycling, switching off unused equipment, and reporting faults. The job description may evolve over time in consultation with the post holder.

You must disclose any additional work undertaken or planned for another employer.

Person Specification

Qualifications

• Good GCSEs in Mathematics and English.
• NVQ in Business Administration or equivalent.

Experience

• Experience with word processing packages.
• Excellent written and verbal communication skills.

Skills

• Accurate and efficient data input.
• Ability to meet deadlines and prioritize tasks.

Disclosure and Barring Service Check

This role is subject to a DBS check due to handling potentially pathogenic materials. Applicants must disclose any criminal convictions as per the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Bedfordshire Hospitals NHS Foundation Trust