Pastoral Support Worker

OFG Education; Newport; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Life Assurance

Pension scheme with options toincrease

Your Wellbeing Matters – mental health

Flexible Benefits Platform (Vista)

Cycle to Work Scheme

Electric Car Purchase Scheme

Critical illness cover

Family Growth Support including paid/f

Social media checks and DBS

Job summary

OFG Education, through Smallbrook School, is seeking a Pastoral Support Worker to help students with social, emotional and mental health needs thrive. You will build trusting relationships, work with teachers, families and external professionals, and contribute to wellbeing and safeguarding across the school.

The role focuses on creating a nurturing, safe environment where every student feels valued and empowered to succeed, with a commitment to personalised education and safeguarding throughout

Qualifications

• Support students with SEMH needs.
• Maintain accurate records relating to student progress and wellbeing.
• Commitment to safeguarding and promoting welfare of children and young people.

Responsibilities

• Providing pastoral support, guidance and encouragement to students across the school.
• Supporting positive behaviour, emotional regulation, confidence and self-esteem.
• Building strong relationships with students, families, colleagues and external professionals.
• Contributing to behaviour, wellbeing and inclusion strategies that support student success.
• Maintaining accurate records relating to student progress, wellbeing and behaviour.
• Helping create a safe, structured and positive environment where students can thrive.
• Supporting the wider life of the school and contributing to day-to-day operations.
• Promoting and safeguarding the welfare of children and young people at all times.

Skills

Patience

Communication

Calm under pressure

Teamwork

Empathy for vulnerable children

Safeguarding

Adaptability

Job description

We are seeking a caring, resilient and proactive Pastoral Support Worker to join our dedicated team, supporting students with complex social, emotional and mental health (SEMH) needs to thrive both in and beyond the classroom.

In this highly rewarding role, you will build positive, trusting relationships with students, working closely with teachers, therapists, families and external professionals to provide personalised support that promotes wellbeing, encourages positive behaviour and helps overcome barriers to learning.

You will play a vital part in creating a safe, nurturing and inclusive environment where every student feels understood, valued and empowered to succeed. Through your guidance, encouragement and commitment, you will help young people develop confidence, resilience and the skills they need to reach their full potential. Safeguarding and promoting the welfare of our students will be at the heart of everything you do.

What you will be doing

• Providing pastoral support, guidance and encouragement to students across the school.
• Supporting positive behaviour, emotional regulation, confidence and self-esteem.
• Building strong relationships with students, families, colleagues and external professionals.
• Contributing to behaviour, wellbeing and inclusion strategies that support student success.
• Maintaining accurate records relating to student progress, wellbeing and behaviour.
• Helping create a safe, structured and positive environment where students can thrive.
• Supporting the wider life of the school and contributing to day-to-day operations.
• Promoting and safeguarding the welfare of children and young people at all times.

What you will bring

• A positive, patient and nurturing approach to supporting students.
• Excellent communication and relationship-building skills.
• The ability to remain calm, adaptable and professional in challenging situations.
• Strong teamwork skills and the ability to work collaboratively with a multidisciplinary team.
• A genuine passion for supporting vulnerable children and young people.
• A commitment to safeguarding and promoting the welfare of children and young people.

At OFG Education, we believe every student deserves an education designed around who they are. Through high expectations, deep expertise and truly personalised education, we help students realise their potential and prepare for successful futures.

Building on more than 20 years of experience, we are bringing our approach to more students and communities around the world. Across the UK, Iberia and the Gulf, our schools combine the strength, expertise and high standards of an international education group with the individuality of each school and the communities they serve.

Whatever your role, joining OFG education means contributing to our shared ambition: empowering every student to success through truly personalised education.

About Our School

Smallbrook School is currently increasing capacity from 50 students to 80 and having a large investment in our school site developing KS2 and sixth form provision. We are a co-educational day school catering for students aged 7-18 with a range of complex needs including a range of social, emotional and mental health needs and also students who have been diagnosed with autism or demonstrate behaviours associated with autism.

You will contribute to making Smallbrook School an outstanding provision for our young people and their families. We provide a therapeutic, supportive and inclusive learning environment and are committed to raising achievement and enabling students to recognise their potential and supporting them through a personalised, engaging curriculum. Our priority is to develop the foundation knowledge and skills required to make a manageable and smooth transition to the next life stage.

Our School is based halfway between Shrewsbury and Wem in Shropshire.

We are proud to be a part of OFG Education who in 2025 were officially certified as a 'Great Place to Work' for the sixth year running.

We place students and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of students and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

• Life Assurance
• Pension scheme with options to increase contributions
• "Your Wellbeing Matters" - mental health support and physical health checks
• Flexible Benefits Platform (Vista), including:
• Health, wellbeing and insurance benefits
• Hundreds of UK and international discounts
• Cycle to Work Scheme & Electric Car Purchase Scheme
• Critical illness cover
• Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support
• We reserve the right to close the vacancy early if we receive a high volume of suitable applications.

OFG Education is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, OFG Education does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.