Pastoral Support Worker

Outcomes First Group; Boningale; On-site; GBP 20,000 - 27,000; Full time

Benefits offered by this job

Life Assurance

Pension scheme

Flexible Benefits Platform (Vista)

Job summary

Smallbrook School, part of Outcomes First Group, provides therapeutic, supportive education for pupils aged 7–18 with complex needs. The Pastoral Support Worker will help students thrive in and beyond the classroom by building trust and personalised wellbeing plans.

You will collaborate with teachers, therapists and families to promote inclusion, positive behaviour and resilience while maintaining records and safeguarding at the heart of daily duties.

Qualifications

• A positive, patient and nurturing approach to supporting students.
• Excellent communication and relationship-building skills.
• The ability to remain calm, adaptable and professional in challenging situations.
• Strong teamwork skills and the ability to work collaboratively with a multidisciplinary team.
• A genuine passion for supporting vulnerable children and young people.
• A commitment to safeguarding and promoting the welfare of children and young people.

Responsibilities

• Providing pastoral support, guidance and encouragement to students across the school.
• Supporting positive behaviour, emotional regulation, confidence and self‑esteem.
• Building strong relationships with students, families, colleagues and external professionals.
• Contributing to behaviour, wellbeing and inclusion strategies that support student success.
• Maintaining accurate records relating to student progress, wellbeing and behaviour.
• Helping create a safe, structured and positive environment where students can thrive.
• Supporting the wider life of the school and contributing to day-to-day operations.
• Promoting and safeguarding the welfare of children and young people at all times.

Skills

Communication skills

Relationship-building

Teamwork

Safeguarding

Job description

We are seeking a caring, resilient and proactive Pastoral Support Worker to join our dedicated team, supporting students with complex social, emotional and mental health (SEMH) needs to thrive both in and beyond the classroom.

In this highly rewarding role, you will build positive, trusting relationships with students, working closely with teachers, therapists, families and external professionals to provide personalised support that promotes wellbeing, encourages positive behaviour and helps overcome barriers to learning.

You will play a vital part in creating a safe, nurturing and inclusive environment where every student feels understood, valued and empowered to succeed. Through your guidance, encouragement and commitment, you will help young people develop confidence, resilience and the skills they need to reach their full potential. Safeguarding and promoting the welfare of our students will be at the heart of everything you do.

What you will be doing

• Providing pastoral support, guidance and encouragement to students across the school.
• Supporting positive behaviour, emotional regulation, confidence and self‑esteem.
• Building strong relationships with students, families, colleagues and external professionals.
• Contributing to behaviour, wellbeing and inclusion strategies that support student success.
• Maintaining accurate records relating to student progress, wellbeing and behaviour.
• Helping create a safe, structured and positive environment where students can thrive.
• Supporting the wider life of the school and contributing to day-to-day operations.
• Promoting and safeguarding the welfare of children and young people at all times.

What you will bring

• A positive, patient and nurturing approach to supporting students.
• Excellent communication and relationship-building skills.
• The ability to remain calm, adaptable and professional in challenging situations.
• Strong teamwork skills and the ability to work collaboratively with a multidisciplinary team.
• A genuine passion for supporting vulnerable children and young people.
• A commitment to safeguarding and promoting the welfare of children and young people.

Smallbrook School is currently increasing capacity from 50 students to 80 and having a large investment in our school site developing KS2 and sixth form provision. We are a co-educational day school catering for students aged 7-18 with a range of complex needs including a range of social, emotional and mental health needs and also students who have been diagnosed with autism or demonstrate behaviours associated with autism.

You will contribute to making Smallbrook School an outstanding provision for our young people and their families. We provide a therapeutic, supportive and inclusive learning environment and are committed to raising achievement and enabling students to recognise their potential and supporting them through a personalised, engaging curriculum. Our priority is to develop the foundation knowledge and skills required to make a manageable and smooth transition to the next life stage.

Our School is based halfway between Shrewsbury and Wem in Shropshire.

At Outcomes First Schools, we provide specialist education for learners who need a deeper level of understanding, expertise and support than mainstream education can typically offer. We support students with a wide range of complex, co-occurring and neurodivergent needs, including autism, ADHD, SEMH, speech and communication needs, dyslexia and experiences of trauma or adversity.

We are proud to be a part of OFG Education who in 2025 were officially certified as a 'Great Place to Work' for the sixth year running.

We place students and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of students and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

Life Assurance

Pension scheme

• Pension scheme with options to increase contributions

Flexible Benefits Platform (Vista)

• Health, wellbeing and insurance benefits
• Hundreds of UK and international discounts
• Cycle to Work Scheme & Electric Car Purchase Scheme
• Critical illness cover
• Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support

We reserve the right to close the vacancy early if we receive a high volume of suitable applications.

OFG Education is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, OFG Education does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.