Pastoral Support Officer - Secondary School - Luton

Marchant Recruitment; Luton; On-site; GBP 22,000 - 28,000; Full time

Job summary

Marchant Recruitment is seeking a dedicated Pastoral Support Officer for a Secondary School in Luton to join the student support team. The role focuses on helping students overcome barriers affecting attendance, behaviour, organisation and engagement, in collaboration with families and staff.

You will provide one-to-one and small-group support, monitor progress, and work with teachers, tutors and safeguarding staff to implement effective interventions and maintain accurate records.

Qualifications

• Previous experience working with children or young people.
• Experience in pastoral support, education, youth work or related environment.
• Strong interpersonal and communication skills.
• Ability to build trust with students.
• Calm and patient approach.
• Ability to maintain appropriate professional boundaries.
• Experience communicating with parents and carers.
• Strong organisational and record-keeping skills.
• Ability to handle confidential information.
• Good understanding of safeguarding.
• Ability to remain calm in challenging situations.
• Strong teamwork skills.
• Positive and solution-focused approach.
• Commitment to inclusion and student wellbeing.

Responsibilities

• Provide day-to-day pastoral support to students.
• Build positive professional relationships with pupils.
• Identify students requiring additional support.
• Monitor attendance and engagement.
• Monitor behaviour and pastoral concerns.
• Provide one-to-one support where appropriate.
• Support students with organisation and routines.
• Help students develop positive attitudes towards learning.
• Contribute to individual support plans.
• Monitor student targets and interventions.
• Communicate with parents and carers.
• Work closely with tutors and teachers.
• Liaise with pastoral and safeguarding teams.
• Support behaviour and attendance initiatives.
• Contribute to meetings relating to student support.
• Follow up agreed actions.
• Identify concerns and elevate them appropriately.
• Promote positive relationships and inclusion.
• Support the wider wellbeing provision of the school.

Skills

Pastoral care

Student support

Attendance monitoring

Behaviour management

Communication

Teamwork

Record-keeping

Safeguarding awareness

Relationship building

Problem solving

Job description

Pastoral Support Officer - Secondary School - Luton

Start Date: As soon as possible
Contract: Full-time, Permanent
Salary: Paid to scale

Are you someone who is passionate about helping young people overcome barriers and make the most of their education? A Secondary School in Luton is looking for a committed Pastoral Support Officer to join its student support team.

This is a rewarding role for someone who understands that students sometimes need more than academic support to succeed. You will work directly with pupils, helping them improve attendance, behaviour, organisation and engagement while working closely with families and school staff.

Pastoral Support Officer Role

Luton

As soon as possible start

Supporting students with pastoral needs

Monitoring attendance, behaviour and engagement

Providing one-to-one and small-group support

Working with parents and carers

Liaising with teachers and pastoral leaders

Paid to scale

The successful Pastoral Support Officer will develop positive relationships with students and become a trusted member of the school's wider support network.

You may work with students who are struggling with attendance, behaviour, organisation, motivation or engagement. Your role will be to understand the underlying concerns, provide appropriate support and work with the student and relevant staff to identify practical solutions.

You will monitor students' progress against agreed targets and provide feedback to pastoral leaders. Where appropriate, you will contribute to individual support plans and help ensure that agreed interventions are followed consistently.

Communication with parents and carers will be an important part of the role. You will need to discuss concerns professionally and constructively while maintaining a positive focus on supporting the student.

You will also work closely with teachers, tutors, safeguarding staff and senior leaders. The ability to share relevant information appropriately and maintain accurate records will be essential.

Pastoral Support Officer - School Information

This Secondary School in Luton is committed to providing students with an inclusive and supportive environment in which they can achieve their potential.

The school understands that attendance, behaviour, wellbeing and academic achievement are closely connected. Its pastoral provision is designed to identify concerns early and ensure students receive appropriate support.

The school serves a diverse community and places considerable importance on positive relationships. Staff are expected to maintain high expectations while treating students fairly and respectfully.

The Pastoral Support Officer will become part of a wider team working to remove barriers to learning. You will collaborate with teaching staff, pastoral leaders, families and external professionals where appropriate.

The school values staff who are proactive and solution-focused. Rather than simply identifying problems, you will be expected to help students develop practical strategies that can improve their experience of school.

Pastoral Support Officer - Key Responsibilities

• Provide day-to-day pastoral support to students.
• Build positive professional relationships with pupils.
• Identify students requiring additional support.
• Monitor attendance and engagement.
• Monitor behaviour and pastoral concerns.
• Provide one-to-one support where appropriate.
• Support students with organisation and routines.
• Help students develop positive attitudes towards learning.
• Contribute to individual support plans.
• Monitor student targets and interventions.
• Communicate with parents and carers.
• Work closely with tutors and teachers.
• Liaise with pastoral and safeguarding teams.
• Support behaviour and attendance initiatives.
• Contribute to meetings relating to student support.
• Follow up agreed actions.
• Identify concerns and elevate them appropriately.
• Promote positive relationships and inclusion.
• Support the wider wellbeing provision of the school.

Pastoral Support Officer - Experience and Requirements

• Previous experience working with children or young people.
• Experience in pastoral support, education, youth work or a related environment.
• Strong interpersonal and communication skills.
• Ability to build trust with students.
• Calm and patient approach.
• Ability to maintain appropriate professional boundaries.
• Experience communicating with parents and carers.
• Strong organisational and record-keeping skills.
• Ability to handle confidential information.
• Good understanding of safeguarding.
• Ability to remain calm in challenging situations.
• Strong teamwork skills.
• Positive and solution-focused approach.
• Commitment to inclusion and student wellbeing.

Safeguarding

The school is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be required to complete all relevant DBS, safeguarding and pre-employment checks.

Pastoral Support Officer - Secondary School - Luton • Luton, England, United Kingdom