Pastoral Support Officer

Protocol Education Ltd; Greater London; On-site; GBP 24,000 - 30,000; Part time

Job summary

A welcoming secondary school in Harrow is seeking a Pastoral Support Officer to support KS4 students. The role involves being a calm presence, working with students to improve their wellbeing and behaviour. Applicants should have experience with young people and a solid understanding of behaviour support. Join Protocol Education for a fulfilling role with personal consultant support and opportunities across various educational settings.

Benefits

Weekly PAYE pay

Free access to CPD Academy

Personal consultant support

Opportunities in various educational settings

Qualifications

• Experience working with young people in or out of school settings.
• Ability to stay calm under pressure.
• Kind but clear communication style.

Responsibilities

• Supporting the wellbeing, behaviour, and attendance of KS4 students.
• Working 1:1 and in small groups to tackle barriers to learning.
• Liaising with SLT, parents, and external agencies to keep pupils supported.
• Helping create a safe, structured, and positive school environment.

Skills

Experience working with young people

Understanding of behaviour support

Ability to work independently

Effective communication skills

Job description

The role that makes school feel like a safe place to be.

We’re working with a welcoming secondary school in Harrow who are on the lookout for a brilliant Pastoral Support Officer to support their KS4 students—those tricky but brilliant final years.

Your job? Be the calm, consistent presence who’s there when things get tough. Someone who gets what pupils are going through, listens without judgement, and helps guide them back on track.

The school is:

• Big on relationships, small on drama

• Committed to pastoral care that makes a real impact

• Full of staff who've got each other's backs

• Looking for someone who can hit the ground walking - not running

You'll be:

• Supporting the wellbeing, behaviour, and attendance of KS4 students

• Working 1:1 and in small groups to tackle barriers to learning

• Liaising with SLT, parents, and external agencies to keep pupils supported

• Helping create a safe, structured, and positive school environment

We're looking for someone who:

• Has experience working with young peopel in or out of school settings

• Understands behaviour support and can stay cool under pressue

• Can work independently but knows when to flag things

• Has a kind but clear communication style - and a good sense of humor helps!

Why join Protocol?

• Weekly PAYE pay—no umbrella drama

• Free access to our CPD Academy, including safeguarding & behaviour modules

• Personal consultant support, every step of the way

• Opportunities across a range of mainstream and alternative settings

• Fast, simple registration process

Apply now or drop us a message to chat about the role. This could be the start of something brilliant.

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.
We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

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