Pastoral Officer - Waterfront

Juniper Training; Brierley Hill; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

25 days holiday

Buy & sell annual leave

Mileage allowance

Employee Assistance Program

Long service awards

PRIDE monthly celebrations

Early Finish Fridays

Christmas Savings Club

Eyecare reimbursement

Cycle to Work Scheme

Electric Car Scheme

Critical Illness Cover

Corporate events

Job summary

Juniper Training in Brierley Hill is hiring a Pastoral Officer to support student well-being on site. You’ll safeguard students, monitor attendance, and provide guidance to help learners stay safe, engaged and prepared for their next steps.

Join a friendly team and use your communication, organisation and problem‑solving skills to connect with students, parents, and external agencies. The role offers a competitive salary and a strong benefits package.

Qualifications

• Level 2 in English and Maths
• Solid knowledge of safeguarding legislation
• Experience working with 16-18-year-olds

Responsibilities

• Lead safeguarding matters and keep records up to date
• Support attendance management and liaise with parents
• Provide career guidance and signpost resources
• Help progression to further study or work

Skills

Communication

Organisation & planning

Positive attitude

Patience & determination

Motivating young people

Safeguarding knowledge

Education

Level 2 English & Maths

CEIAG Level 3/4 qualification

Job description

Join Our Team as a Pastoral Officer!

Location: On site - Brierley Hill - Waterfront
Salary: £24,000 - £28,000

About Juniper Training: We're not your average training provider! At Juniper Training, we're all about empowering young people to unlock their potential, gain valuable skills, and thrive in their careers. We believe learning should be inspiring, engaging, and life-changing — and that's exactly what we deliver.

About the Role: This role is all about supporting our students' well-being, ensuring they feel safe, valued, and ready to succeed.

You’ll be the go-to person for safeguarding, attendance support, and providing guidance that empowers students to achieve their goals. Think of yourself as the person who helps turn potential into success!

What You'll Be Doing:

Safeguarding Superhero

• Lead on all safeguarding matters, making sure every student feels safe and supported.
• Keep records up to date and stay in the know about safeguarding legislation.
• Work with outside agencies to get students the help they need when they need it most.

Attendance Champion

• Encourage students to turn up, stay engaged, and get the most from their time with us.
• Track attendance, follow up on absences, and make sure students stay on track.
• Meet with parents/guardians to tackle attendance concerns head‑on.

Advice & Guidance Guru

• Inspire students to aim high and achieve their dreams.
• Signpost useful resources, career advice, and support services to keep students informed and empowered.

Progression Pro

• Work with staff to make sure every student moves on to something positive — whether that’s further study, training, or a job.
• Keep in touch with students post‑program to cheer them on as they smash their goals.

What We're Looking For:

Must‑Have:

• Level 2 in English and Maths
• Solid knowledge of safeguarding legislation
• Experience working with 16-18-year-olds

Nice-to‑Have:

• CEIAG Level 3/4 qualification
• Level 3 safeguarding training
• Experience in the Education/Training sector

Your Superpowers:

• Amazing communication skills (you'll be chatting with students, parents, and agencies).
• Brilliant organisation and planning skills.
• A positive, solution‑focused attitude with the ability to think on your feet.
• The ability to handle challenging situations with patience and determination.
• Most importantly, a passion for motivating and inspiring young people.

Why Join Us? We’re a friendly, supportive team that genuinely cares about making a difference. If you're ready to inspire, support, and help young people achieve their best, we'd love to hear from you!

Perks & Benefits – Because You Deserve It!

25 days holiday, increasing to 30 with service
Buy & sell annual leave
Earn an extra week of leave just by exercising!
Paid mileage (35p per mile, above normal work mileage)
Employee Assistance Program (EAP)
Long service & special recognition awards
Juniper Lottery & Dragons’ Den competitions
PRIDE monthly celebrations
Early Finish Fridays (2:30pm!)
Christmas Savings Club
Eyecare reimbursement
Cycle to Work Scheme
Electric Car Scheme (after 5 years’ service)
Critical Illness Cover (after 5 years’ service)
Corporate events throughout the year!

Diversity, Inclusion & Safeguarding

At Juniper Training Ltd, we believe that language should never be a barrier to opportunity. We are committed to creating an inclusive environment where everyone feels valued, respected, and supported.

As an equal opportunities employer, we welcome applications from individuals of all backgrounds and are committed to providing a workplace free from discrimination. We actively encourage candidates from under‑represented groups to apply.

Juniper Training is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all staff to share this commitment.

As part of our safer recruitment process, we carefully review all applications, check employment history and references, and investigate any gaps in employment. Pre‑employment checks will also include verification of identity, right to work in the UK, and relevant qualifications.

Where roles involve working with young people or vulnerable adults, they are exempt from the Rehabilitation of Offenders Act 1974, and successful applicants will be required to undertake appropriate safeguarding checks, which may include an enhanced check through the Disclosure and Barring Service.

We may also carry out online searches on shortlisted candidates as part of our due diligence.

If you require any reasonable adjustments during the recruitment process, please let us know and we will do our best to support you.

Join us in building a workplace that champions diversity, equity, inclusion, and safeguarding for all.