Pastoral & Inclusion Support Worker

Protocol Education Ltd; London Borough of Hillingdon; On-site; GBP 22,000 - 32,000; Full time

Job summary

A leading educational organization seeks a Pastoral and Inclusion Support Officer to join a supportive secondary school starting September 2025. The role involves collaborating with the pastoral team to enhance student well-being, manage behavior, and support academic progress, contributing to a nurturing and inclusive environment.

Benefits

Competitive pay through PAYE

Consistent work opportunities

Free CPD access

Regular social events

Ongoing support from the team

Qualifications

• Experience in education, youth work, or community engagement required.
• Strong communication skills and ability to build positive relationships.
• Commitment to student welfare, equality, and inclusion.

Responsibilities

• Support students’ academic, emotional, and social development.
• Manage student behaviour and attendance issues.
• Observe, support, and monitor targeted students.

Skills

Communication

Organizational skills

Relationship building

Proactivity

Job description

Exciting Opportunity for a Pastoral and Inclusion Support Officer – Starting September 2025
Are you passionate about supporting young people to thrive both academically and personally? Protocol Education is working with a welcoming and inclusive secondary school to find a dedicated Pastoral and Inclusion Support Officer to join their pastoral team from September 2025. This role is perfect for someone with experience in education, youth work, or community support, who is committed to making a real difference in students' lives.

This inclusive 11–18 school is known for its strong sense of community and commitment to student wellbeing. The pastoral team plays a key role in school life, ensuring that every student feels supported, valued, and ready to achieve their full potential. You’ll be part of a collaborative environment where staff are encouraged to grow and students are inspired to succeed.

About The Role:
As a Pastoral and Inclusion Support Officer, you’ll:

• Work alongside the Pastoral and Inclusion team to support students’ academic, emotional, and social development.
• Manage student behaviour and attendance issues in line with school policy.
• Observe, support, and monitor targeted students to ensure positive progress.
• Liaise with the Attendance Team and Wellbeing Lead to provide joined-up support.
• Manage and follow up on sanctions, rewards, and student attendance.
• Facilitate conflict resolution meetings between staff and students when required.
• Organise and manage work for students who are absent or excluded.
• Support the smooth running of the Pastoral and Inclusion system, stepping in where needed to maintain consistency.

What the School Offers:

• A nurturing environment that prioritises student wellbeing and inclusion.
• Strong support from senior leadership and pastoral leaders.
• Opportunities for professional development and career growth.
• A collaborative staff culture that values each team member's contribution.
• Modern facilities with excellent resources to support student engagement.

What We’re Looking For:

• Someone with experience in education, youth work, or community engagement.
• Strong communication skills and the ability to build positive relationships with students, staff, and families.
• A proactive and flexible approach, with strong organisational skills.
• A commitment to student welfare, equality, and inclusion.

Why Work with Protocol Education?

• Competitive pay through PAYE – no umbrella companies.
• Consistent work opportunities and long-term roles.
• Free access to CPD, including behaviour management and safeguarding.
• Regular social events and termly recognition awards.
• Ongoing, honest support from our experienced team.

If you’re ready to support young people in achieving their best and contribute to a caring, inclusive school community, we’d love to hear from you.

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.
We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.