Pastoral, Attendance and Family Support Officer

eTeach UK Limited; Taunton; On-site; GBP 24,000 - 25,000; Full time

Job summary

Danesfield Middle School in Taunton is seeking a Pastoral, Attendance and Family Support Officer to work with pupils, families and external agencies to improve attendance and wellbeing. You will coordinate family support and contribute to safeguarding as part of the safeguarding and inclusion team.

The role is 37.5 hours per week, term-time plus INSET days, with a Grade 4 scale salary (£23,749–£24,911). We value resilience, strong organisational skills and the ability to build trusting

Qualifications

• Experience with children, young people and families.
• Passionate about improving attendance and supporting vulnerable pupils.
• Ability to build positive relationships with parents, carers and external agencies.
• Excellent organisational, communication and record-keeping skills.
• Emotionally resilient, compassionate and solution-focused.
• Commitment to safeguarding and inclusion.

Responsibilities

• Improve attendance and support wellbeing of pupils.
• Coordinate family support and multi-agency work.
• Work with pupils, parents, staff and external agencies.
• Contribute to safeguarding provision within the school.
• Build and maintain positive relationships with families and professionals.

Skills

Experience with children

Attendance improvement

Record-keeping

Safeguarding knowledge

Communication skills

Organisational skills

Job description

Pastoral, Attendance and Family Support Officer

Pastoral, Attendance and Family Support Officer Location: Danesfield Middle SchoolStart Date: 1 December 2026, depending on safer recruitment checksHours: 37.5 hours per week, Term Time Only plus 5 INSET DaysSalary: Grade 4 scale point range 7 - 10Full time equivalent: £27,274 - £28,608, Hourly Rate: £14.14 - 14.83Actual annual salary - £23,749 - £24,911Closing Date: Friday 30 October 2026Interviews: Week beginning 2 November 2026At Danesfield Middle School, we know that children thrive when they feel safe, supported and connected. Strong relationships with families are at the heart of everything we do, and we believe that every child deserves the opportunity to succeed, regardless of the challenges they may face.We are looking for a compassionate, resilient and highly organised Pastoral, Attendance and Family Support Officer to join our dedicated safeguarding and inclusion team. This is a rewarding role for someone who is passionate about improving the lives of children and families through early intervention, positive relationships and effective multi-agency working.Working closely with pupils, parents, staff and external agencies, you will play a vital role in improving attendance, supporting wellbeing, coordinating family support and contributing to the school's safeguarding provision. You will be a trusted professional who can build strong relationships, challenge sensitively where needed and help remove barriers that prevent children from flourishing.We are looking for someone who:Experience of working with children, young people and families;passionate about improving attendance and supporting vulnerable pupils;Can build positive, professional relationships with parents, carers and external agencies;Excellent organisational, communication and record-keeping skills;Emotionally resilient, compassionate and solution-focused;Shares our commitment to safeguarding, inclusion and ensuring every child feels they belong.In return, we offer:The opportunity to make a genuine difference to the lives of children and families every daySupportive and welcoming team that values collaboration and professional growthexcellent training and development in safeguarding, attendance, family support and trauma-informed practiceChance to be part of an ambitious school where inclusion, relationships and high expectations underpin everything we do.Term time only staff - There are many advantages to working for us. Included in your actual annual salary is generous annual leave entitlement, access to a local government pension scheme, sick pay scheme, cycle-to-work scheme, free eye tests for VDU users and employee assistance helpline. Support staff in schools can also benefit from a range of national discount schemes available to education professionals such as the Blue Light Card offering savings on shopping, travel, and leisure.