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Passenger Service Agent – Restricted mobility – EDI Airport

First Call Contract Services, Ltd.

City of Edinburgh

On-site

Full time

Today
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Job summary

A leading aviation recruitment company seeks a Passenger Service Agent to assist passengers with restricted mobility at Edinburgh Airport. Responsibilities include greeting passengers, assisting with check-in and security, and ensuring the cleanliness of equipment. Ideal candidates should have excellent communication skills, a strong customer service background, and a great work ethic.

Qualifications

  • Great work ethic.
  • Full UK Driving licence (desirable).
  • Previous airport experience is an advantage.

Responsibilities

  • Meet and greet arriving/departing passengers with Restricted Mobility.
  • Assist passengers at airline check-in and airport security.
  • Ensure that all necessary paperwork is completed legibly.

Skills

Excellent communication skills
Strong Customer Service
Self-motivated
Ability to multitask

Job description

Passenger Service Agent - Restricted Mobility - Edinburgh Airport

Shifts: 4 ON 2 OFF DAYS 03:00AM - 23:00PM. DAY RATE PAY: £12.21

Shifts: 4 ON 4 OFF NIGHTS 20:00PM - 08:00AM. NIGHT SHIFT PAY: £12.71

Responsibilities:

  • Meet and greet arriving/departing/transferring Passengers with Restricted Mobility (PRM)
  • Assist Passengers with Restricted Mobility (PRM) at drop off/pick up points, airline check-In, airport security and pre-boarding aircraft.
  • In a safely manner, assist in the transfer of passengers from aircraft to airport terminal using various equipment
  • Ensuring that wheelchairs and buggies are always clean and tidy.
  • Ensure that Centralised Control is updated on progress by use of IT handsets.
  • Ensure that all necessary paperwork is completed legibly and submitted promptly.
  • Any additional reasonable duties, as assigned by operational management.

To be successful in the role, you will need:

  • Great work ethic.
  • Excellent communication skills.
  • Strong Customer Service.
  • Self-motivated and willing to work using own initiative.
  • Full UK Driving licence (desirable).
  • To multitask and remain calm under pressure.
  • Previous airport experience is an advantage but not essential.

First Call Aviation is a premier brand in aviation recruitment - speak to our professional consultants who have been in the front line of Aviation to start your journey.

#Recruit #Screen #Train

First Call Aviation is a specialist division of First Call Contract Services Limited.

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