Passenger Assistants (School Runs) – Hounslow TW Postcodes

Airport Transfer Cars LTD; City Of London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A transport services company in London is seeking part-time Passenger Assistants to escort children with Special Educational Needs to and from school. The role involves ensuring the safety and comfort of all passengers. Essential skills include reliability, good communication, and a caring nature. Training and support will be provided for required certifications. Flexible hours during term time.

Benefits

Full training provided

Travel costs covered

Qualifications

• Valid Passport or Photo ID required.
• Willing to apply for Enhanced DBS certificate.
• National Insurance number needed.

Responsibilities

• Escort children safely between home and school.
• Maintain a positive relationship with parents and staff.
• Report any incidents or concerns during journeys.

Skills

Reliable

Caring nature

Good spoken English

Ability to follow instructions

Education

PATS Training Certificate

Enhanced DBS certificate

Job description

Overview

Passenger Assistants (School Runs) – Hounslow TW Postcodes

Location: Hounslow (TW Postcodes)

Job Type: Part-time • Salary: From £12.21/hour • Hours: 15–25 hours/week (term-time only)

247 Airport Transfer is currently recruiting Passenger Assistants to join our growing team, supporting school transport services in London.

As a Passenger Assistant, you will accompany children with Special Educational Needs (SEN) to and from school during term time. You will work alongside a professional driver to ensure the safety, comfort, and well-being of all passengers.

What We Offer

• Competitive starting pay: £12.21 per hour
• Part-time hours: 15–25 hours/week (term-time only)
• Monthly pay via bank transfer
• Full training and induction provided
• Support with obtaining required certifications (DBS and PATS)
• Travel costs covered from home, agreed meeting point, or child’s address

What You'll Do

• Escort children safely between home and school (morning and afternoon)
• Maintain a positive and professional relationship with parents and school staff
• Ensure passengers are secure and comfortable throughout the journey
• Assist with wheelchairs, child seats, and passenger lifting equipment when necessary
• Act as a communication link between schools and parents
• Follow procedures for emergencies, including safe evacuation
• Report any incidents, concerns, or behavioural issues

What You’ll Need to Start

You must provide the following documentation:

• Valid Passport or Photo ID
• Enhanced DBS certificate (or be willing to apply — we can assist)
• National Insurance number (on an official document or payslip)
• Two proofs of address (e.g. utility bill and bank statement)
• PATS Training Certificate – or willingness to obtain it (we'll guide you)

Preferred Qualifications (Desirable, not essential)

• PATS Certificate
• Paediatric First Aid
• Experience working with children or individuals with SEN
• Previous work in a care or support environment

Essential Skills & Attributes

• Reliable, punctual, and trustworthy
• Caring and patient nature
• Good spoken English and communication skills
• Ability to follow instructions and work independently
• Flexible availability (especially during school hours)
• Physically able to assist passengers (bending, lifting, pushing wheelchairs)
• Able to maintain confidentiality at all times

Additional Information

You will report to our Controller's Department and SEN Department Manager. Interviews will be scheduled shortly – shortlisted applicants will be contacted. All offers are subject to a satisfactory Enhanced DBS check.

How to Apply

To apply, please email your CV or a brief summary of your experience to: [e-mail]

Or register directly via our online recruitment platform: two47at.onrender.com/register

For questions, feel free to call us: 07918 644198 07766 360958 0203 150 1027

Equal Opportunities

247 Airport Transfer is committed to promoting equality and diversity. All roles are open to candidates regardless of gender, ethnicity, age, disability, sexual orientation, or religion.