Parts & Warranty Coordinator

Vital Group; Coventry; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in the off-grid power sector is seeking a Parts & Warranty Coordinator in Coventry. The candidate will manage parts orders, monitor stock levels, and process warranty claims. This office-based role fosters teamwork and requires attention to detail to ensure operational efficiency.

Qualifications

• Proven experience in a stock purchasing or parts management role.
• Strong MS Excel skills; proficiency in data analysis and reporting.
• Experience of working effectively as part of a team as well as minimal supervision.

Responsibilities

• Managing parts requests made by Operations and Mobile Engineers.
• Processing and tracking warranty claims alongside the planning team.
• Managing stock movements through back-office stock management software.

Skills

Organisational skills

Communication skills

Problem solving

Attention to detail

Education

Good level of general education

Tools

Mintsoft

Xero

JobWatch

Job description

Direct message the job poster from Vital Group

Vital Group is one of the fastest growing providers of off-grid power packages, energy management design, integrated mircogrids and EV charging infrastructure in the UK. Our vision is to become the most trusted turnkey solutions partner within our respective markets, and we will do this by re-setting customer service benchmarks and transforming customer expectations with honesty, integrity, and passion.

Our work is delivered by a team of well trained, equipped, and motivated Engineers, supported by a 24/7/365 Operations capability, and led by a diversely skilled Leadership Team.

Vital Group expects all its employees to act as ‘co-owners’ of the business, and to always put safety first, followed closely by customer satisfaction and commercial success. Our values are ones that promote the best behaviour and team ethics, and we believe that this requirement will drive profitable growth and make Vital Group a fantastic place to build a career.

This role is office-based, 5 days a week in our Coventry Depot operating Monday to Friday 08:00 - 16:30

Job Overview

We are seeking a highly organised and detail-oriented Parts & Warranty Coordinator to join our team. This role is critical to supporting the day-to-day operational activities of the group business. The successful candidate will manage parts ordering, monitor stock levels, and process warranty claims while ensuring efficient use of systems like Mintsoft, Xero and JobWatch.

Key Responsibilities and Duties

• Managing parts requests made by Operations, Mobile Engineers and EV/Electrical Teams.
• Managing progress of parts to ensure streamlined job management and seamless handover to the planning team.
• Manage stock system & stock movements through back-office stock management software (Mintsoft)
• Liaise with suppliers and vendors to resolve issues and track parts deliveries.
• Raise purchase orders on our accounting software.
• Process and track critical power warranty claims submitted to the business alongside the planning team, ensuring timely and accurate resolution.
• Manage the warranty critical spares holding and ensure the parts are fully stocked and always replenished.
• Assisting in managing the supplier network to diversify our solution offering.
• Deal with EV charging warranty claims alongside the networks and planning teams.
• Ensure all remote locations are fully stocked.
• Manage engineer waste collections.
• Ensure all transactions and records are accurately logged in the system.
• Assist in generating reports on stock, warranties, and parts orders as required.
• To work positively and communicate professionally across the team, providing an effective contribution to work tasks.

Person Specification

Criteria - Education, Qualifications & Experience

• Good level of general education
• Excellent organisational skills
• Proven experience in a stock purchasing or parts management role.
• Strong MS Excel skills; proficiency in data analysis and reporting.
• Excellent communication, verbal and written, skills.
• Ability to manage own workload and establish priorities.
• Experience of working effectively as part of a team as well as minimal supervision.
• Ability to solve problems with a positive attitude.
• Self-motivated and able to learn quickly.
• Strong attention to detail with high levels of accuracy.
• Knowledge or experience in the automotive or engineering sectors is beneficial.
• Previous experience working in a stock or inventory management role.

Next Steps:

We are an equal opportunities employer. We welcome applications from all suitably qualified persons. If you require any additional support to attend an interview, please let us know in advance.

The role is due to commence ASAP after the offer has been made, but we can be flexible with the start date depending on prior commitments.

Please note that proof of the right to work in the UK will be required.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, Engineering, and Distribution

Referrals increase your chances of interviewing at Vital Group by 2x

Sign in to set job alerts for “Part Coordinator” roles.

Coventry, England, United Kingdom 3 weeks ago

Birmingham, England, United Kingdom 4 days ago

Coventry, England, United Kingdom 1 day ago

Daventry, England, United Kingdom 1 week ago

Logistics Operations Coordinator - Grenade

Birmingham, England, United Kingdom 1 week ago

Daventry, England, United Kingdom 2 weeks ago

Lichfield, England, United Kingdom 3 days ago

Coventry, England, United Kingdom 1 day ago

Mental Health and Wellbeing CoordinatorEDV/2025/BHA/35913

Oldbury, England, United Kingdom 10 hours ago

Royal Leamington Spa, England, United Kingdom 2 days ago

Coventry, England, United Kingdom 2 days ago

Hinckley, England, United Kingdom 4 days ago

Coleshill, England, United Kingdom 1 day ago

Tamworth, England, United Kingdom 2 days ago

Customer Service & Logistics Coordinator

Birmingham, England, United Kingdom 2 days ago

Birmingham, England, United Kingdom 17 hours ago

Coventry, England, United Kingdom 11 hours ago

Newnham, England, United Kingdom 2 weeks ago

Band 4 Team Co-Ordinator - Yewcroft CMHT

Birmingham, England, United Kingdom 1 week ago

Rugby, England, United Kingdom 1 week ago

Birmingham, England, United Kingdom 2 days ago

Birmingham, England, United Kingdom 1 week ago

Leicester Forest East, England, United Kingdom 2 weeks ago

Coventry, England, United Kingdom 19 hours ago

Birmingham, England, United Kingdom 1 week ago

Birmingham, England, United Kingdom 16 hours ago

Coventry, England, United Kingdom 1 week ago

Lutterworth, England, United Kingdom 2 days ago

Redditch, England, United Kingdom 17 hours ago

Coventry, England, United Kingdom 1 week ago

Birmingham, England, United Kingdom 2 weeks ago

Birmingham, England, United Kingdom 1 week ago

Birmingham, England, United Kingdom 21 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.