Parts Technician

One to One personnel Limited; Basildon; On-site; GBP 27,000 - 32,000; Full time

Job summary

A recruitment agency is seeking an experienced Parts Technician in Heathrow. You will manage parts counters, ensure customer satisfaction, and handle stock efficiently. Candidates must have knowledge of Dealer parts systems and commercial vehicle experience. This role offers attractive benefits and competitive pay.

Benefits

24 days annual leave per year

Carryover up to 5 days annual leave per year

Life Assurance

Duvet Day

Company Pensions contribution of up to 5%

Private Medical Insurance

Attractive overtime rates of up to 130%

Bonus, incentives and commission schemes

Qualifications

• Proven automotive experience with commercial vehicles.
• Ability to work under pressure and meet strict deadlines.
• Flexibility to undertake a wide range of tasks.

Responsibilities

• Run Front and Support Back Counters.
• Complete relevant documentation including invoices.
• Build and develop customer relationships.

Skills

Knowledge of Dealer parts systems

Commercial vehicle experience

Current driving licence

Good verbal communication skills

Excellent customer service skills

Computer literate

Job description

Heathrow | Up to £32,000 |7am to 4pm

One to One Personnel are proud to be working with our blue-chip manufacturing client who are looking to recruit an experienced Parts Technician with commercial vehicle experience based at their offices in Heathrow.

To be considered you must have proven automotive experience with commercial vehicles and knowledge of Dealer parts system. Experience of Keyloop/Kerridge systems will be highly regarded.

The Opportunity

As a Parts Technician, you will be responsible for running front and rear parts counters and controlling stock movements.

Key Responsibilities

• Run Front and Support Back Counters
• Pick and deliver correct parts to customers and workshop on time
• Complete relevant documentation including invoices etc.
• Build and develop customer relationships and deliver excellent customer service
• Work together with the workshop and other departments
• Return warranty and service exchange units regularly
• Receive and inspect all packages delivered, resolving any problems
• Department housekeeping
• Parts ordering using management tool effectively
• Supply parts to customers
• Deal with suppliers
• Promote parts to customers to increase sales
• Inform customers of any promotions that are running to help increase sales.
• Control stock in cost effective manner
• Deal with customers/colleagues in professional manner
• Control VOR/Freight charge costs
• Work at any depot as required
• Supporting colleagues for sickness and annual leave
• Any other general duties as designated by the Manager

Key Requirements

• Knowledge of Dealer parts systems
• Commercial vehicle experience
• Current driving licence
• Ability to work within guidelines given and to strict deadlines
• Ability to work under pressure
• Ability to actively seek solutions to problems
• Work as part of a team
• Good verbal communication skills
• Excellent customer service skills
• Flexibility to undertake a wide range of tasks.
• Awareness and understanding of health and safety requirements.
• Computer literate

Benefits

• 24 days annual leave per year
• Carryover up to 5 days annual leave per year
• 1 x Life Assurance
• Duvet Day
• Company Pensions contribution of up to 5%
• Private Medical Insurance
• Attractive over time rates of up to 130%
• Bonus, incentives and commission schemes

If you feel you have all the skills and experience required for this position, please get in touch with Louise at One to One Personnel.