Parts & Service Coordinator

Bennett and Game Recruitment LTD; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A specialist Air Conditioning contractor in Crawley is seeking an experienced Parts & Service Coordinator. Responsibilities include scheduling work for engineers, managing stock levels, and handling client enquiries. Ideal candidates should have prior service coordination experience and live within a commutable distance from Crawley. The position offers a competitive salary of £25,000 – £30,000 and various employee benefits.

Benefits

20 days holidays plus bank

Company pension

Full training and development

Employee events

Qualifications

• Prior experience in a similar role within the Air Conditioning, Facilities Management, or Building Services sectors.
• Experience working with supply chain/suppliers.
• Ability to handle heavy lifting when handling orders and parts in the warehouse.

Responsibilities

• Schedule planned and reactive work for engineers.
• Act as the main point of contact for client enquiries.
• Manage stock levels within the warehouse.

Skills

Customer service

Coordination

Supply chain management

Job description

Our client, a specialist Air Conditioning contractor based in Crawley, is seeking an experienced Parts & Service Coordinator to join their expanding team. The ideal candidate will be located within a commutable distance of Crawley.

The Parts & Service Coordinator will be responsible for scheduling planned and reactive work for engineers, acting as the main point of contact for client enquiries, following up on these enquiries, and handling general administrative duties. Additional responsibilities will include liaising with the supply chain for parts and spares, managing stock levels within the warehouse, and preparing parts for collection.

The ideal candidate will have prior experience in a similar role within the Air Conditioning, Facilities Management, or Building Services sectors. Please note, this position will involve some heavy lifting when handling orders and parts in the warehouse.

Parts & Service Coordinator Job Overview

• Taking customer enquiries and providing follow–ups
• Schedule works for Engineers and Contracts Manager
• Implementing the new CRM software
• Day–to–day running of the business across coordinating for service & Projects
• Manage stock of spare/parts within the warehouse on site and prepare parts & spares ready for collection
• Ability to liaise with the supply chain/suppliers
• Maintaining fleet – liaising regarding service, repairs and MOT

Parts & Service Coordinator Job Requirements

• Previous Service Coordinator/admin experience
• Worked in Air Conditioning/FM/Mechanical or Building services
• Happy to work with warehouse leasing engineers and clients for parts & spares.
• Experience working with supply chain/suppliers
• Live within a commutable distance from Crawley

Parts & Service Coordinator Salary & Benefits

• Basic salary between 25,000 – 30,000 DOE
• Monday to Friday working hours
• Full training and development
• 20 days holidays plus bank
• Employee events
• Company pension

Bennett and Game Recruitment are a multi–disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

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