Parts Sales Executive: Drive B2B Growth & Service

Securitas UK; Chester; On-site; GBP 24,000 - 32,000; Full time

Job summary

TPS Parts Sales Executive role in the UK involves collaborating with the Sales Manager to drive the Centre's business plan and sales objectives. You will identify parts to match customer requirements, build strong relationships over the phone and in face-to-face visits, and provide expert advice to secure orders and timely credit status updates.

The position requires a self-starter with a track record in B2B sales, a proactive approach to promotions, and excellent communication skills to service

Qualifications

• A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment.
• Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment.
• Passion for providing a great customer service experience.
• Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders.
• A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis.
• Excellent attention to detail and accurate record-keeping.
• IT literate, preferably with a good working knowledge of MS Excel.
• A passion for the automotive industry.

Responsibilities

• Achieve personal KPI‘s and revenue objectives with target customers
• Accurately identify parts to meet the customer sales requirements
• Utilise all product promotions effectively to achieve specific targets set
• Identify and leverage potential sales opportunities within customer base
• Maintain own product knowledge and awareness of competitor activity
• Build strong working relationships with customers through regular contact with them on the phone and via face to face visits
• Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice
• Provide timely communication to customer on their credit status
• Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service
• Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales
• Handle incoming calls and customer enquiries within KPI’s, using the approved greeting
• Ensure the proper and accurate use of all systems to search and order parts
• Complete all required documentation accurately and promptly
• Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual

Job description

TPS Parts Sales Executive role in the UK involves collaborating with the Sales Manager to drive the Centre's business plan and sales objectives. You will identify parts to match customer requirements, build strong relationships over the phone and in face-to-face visits, and provide expert advice to secure orders and timely credit status updates.

The position requires a self-starter with a track record in B2B sales, a proactive approach to promotions, and excellent communication skills to service