Parts Sales Executive

TN United Kingdom; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Vehicle Parts Sales Executive to join their friendly team in Norwich. In this role, you'll engage with customers, providing expert advice on vehicle parts while ensuring exceptional service. Your passion for the automotive industry and sales will drive your success in achieving targets and fostering lasting relationships. With a supportive workplace that values training and development, this opportunity promises career growth and a chance to make a real impact in the automotive trade. If you're ready to take the next step in your career, this is the perfect role for you.

Benefits

Workplace Pension Scheme

Enhanced Annual Holiday Allowance

Training and Development Opportunities

Career Prospects

Qualifications

• Proven track record in sales and customer relationship management.
• Experience in automotive parts sales is essential.

Responsibilities

• Answer customer inquiries about vehicle parts and pricing.
• Maintain accurate records of customer interactions and orders.

Skills

Sales Target Achievement

Customer Service

Technical Support

Attention to Detail

Communication Skills

Tools

MS Excel

Job description

Vehicle Parts Sales Executive required in Norwich

Our client, a leading automotive trade parts retailer with locations across the UK, is currently looking to recruit a Parts Sales Executive for their centre in Norwich.

As a Parts Sales Executive, you will report to the Sales Manager and work with a close-knit and friendly parts sales team.

Your key responsibilities as a Parts Sales Executive will include:

1. Answering customer calls and responding to inquiries related to vehicle parts availability, compatibility, and pricing.
2. Providing technical support to help customers identify the correct part for their vehicle or equipment.
3. Interpreting technical specifications and diagrams to assist customers in selecting the appropriate parts.
4. Creating and maintaining accurate records of customer interactions, including orders, inquiries, and complaints.
5. Coordinating with suppliers to ensure parts are available and delivered promptly.
6. Assisting with order processing, verifying part numbers and pricing, and ensuring accuracy.
7. Troubleshooting order issues and working with customers to resolve problems.
8. Providing after-sales support to ensure customer satisfaction and retention.
9. Staying up-to-date with product knowledge and industry trends to offer the best service.

Candidate requirements:

• Proven track record in building relationships and achieving sales targets in a fast-paced B2B/telesales environment.
• Previous experience with automotive parts is essential, ideally in a motor factor or trade sales environment.
• Passion for providing excellent customer service and strong communication skills (verbal and written).
• Team player with drive and determination to meet individual and team sales targets.
• Attention to detail and accurate record-keeping.
• IT literacy, preferably with good knowledge of MS Excel.

What’s in it for you?

• Workplace pension scheme.
• Enhanced annual holiday allowance.
• Access to further training and development opportunities.
• Career prospects within a supportive and inclusive workplace focused on recognition and learning.

If interested, please contact Danielle Axtell Carty at Perfect Placement Today. Our team of automotive recruitment specialists are dedicated to matching candidates with the right motor trade careers. Let us help you take the first step towards your dream motor trade job.