Parts / Sales CSR

Landscapers Supply; Pendleton; On-site; GBP 12,000 - 19,000; Part time

Benefits offered by this job

Health & Dental Insurance

Paid Time Off

Paid Holidays

401(k) with Company Match

Employee Discounts

Professional Development

Advancement Opportunities

Closed on Sundays

Job summary

Landscapers Supply in Pendleton, SC is seeking a Parts CSR for a part-time role to serve customers, assist with parts lookup, and coordinate repair workflows. You will work closely with our service and parts teams to ensure accurate parts ordering and timely repairs.

The ideal candidate is customer-focused, organized, and comfortable in a fast-paced environment. We offer a team-driven culture, growth opportunities, and benefits including insurance, PTO, and retirement plans.

Qualifications

• Experience with equipment parts or service operations.
• Strong communication and customer-service skills.
• Ability to stay organized in a fast-paced environment.
• Basic mechanical knowledge of engines or outdoor power equipment.
• Ability to lift 50–70 lbs and perform shop tasks.

Responsibilities

• Serve as primary contact for service customers.
• Identify and order the correct parts.
• Coordinate repair workflows and inventory.
• Maintain inventory organization and shop areas.
• Assist with warranty claims and service documentation.

Skills

Customer service

Parts lookup

Organization

Mechanical knowledge

Communication skills

Heavy lifting

Job description

Parts / Sales Customer Service

Representative (Parts CSR)

Landscapers Supply | Pendleton, SC

Part-Time | Competitive Pay Based on Experience

Be the Person Customers Trust to Keep Them Running

At Landscapers Supply, our Parts & Service team is the heartbeat of our operation. When contractors, landscapers, and homeowners need equipment repaired fast or the right part to keep a job moving, they rely on us — and this role is a huge part of making that happen. We’re looking for a motivated, organized, customer-focused Parts CSR who enjoys helping people, solving problems, and working in a fast-paced environment where no two days are the same. If you like working with equipment, parts, tools, and customers — and want to build a career with a growing company that values hard work and teamwork — this could be the perfect fit.

Why Join Landscapers Supply?

We’re Growing

With multiple locations across South Carolina and Georgia — and continued expansion ahead — there are real opportunities to grow your career with us.

Every Day Is Different

You’ll work with outdoor power equipment, parts systems, service operations, and customers ranging from homeowners to professional landscapers.

Team-Focused Environment

You’ll work alongside experienced technicians, parts specialists, and store leadership who support each other and work together to get the job done right.

Your Work Makes a Difference

Your efficiency and customer service directly impact repair turnaround times, customer satisfaction, and the overall success of the store.

Closed on Sundays

We believe time outside of work matters too.

About Landscapers Supply

For over 30 years, Landscapers Supply has been a trusted supplier for contractors, homeowners, and outdoor enthusiasts throughout South Carolina and Georgia. We specialize in:

• Professional-grade power equipment
• Hardware and outdoor products
• Bulk landscaping materials
• Full-service repair and maintenance
• Contractor and homeowner solutions

Affiliated with ACE Hardware and True Value Hardware, we combine local service with industry-leading products and expertise.

With 8 locations and growing, we continue to build a company centered around exceptional customer service and strong team culture.

Our Culture: ICARE

At Landscapers Supply, we live by our ICARE values every day:

• Integrity – Integrity First
• Committed – Committed to People
• Accountability – Accountability Mindset
• Results – Results Driven
• Exceeds Expectations – Exceed Expectations

We’re looking for team members who bring energy, professionalism, and a strong work ethic to everything they do.

What You’ll Do

As a Parts CSR, you’ll play a critical role in supporting both our Parts and Service departments while delivering an exceptional customer experience.

You’ll help customers find the right parts, coordinate repair workflows, maintain inventory organization, and keep communication flowing between customers, technicians, and management.

Key Responsibilities

Customer Service & Communication

• Serve as a primary point of contact for service customers
• Provide friendly, professional updates throughout the repair process
• Help customers identify and order the correct parts
• Recommend substitutions or solutions when needed
• Create a positive, helpful customer experience customers will remember

Parts Department Support

• Procure, receive, stock, and organize parts inventory
• Transfer parts between store locations as needed
• Maintain inventory accuracy through organization and cycle counts
• Support team members with parts lookup and customer assistance

Service Department Support

• Match incoming parts to repair orders
• Prepare equipment for technicians once parts arrive
• Perform basic shop tasks such as:
  • Blade sharpening
  • Tire repairs
  • Equipment assembly
• Help maintain a clean, organized, and safe shop environment

Operational Support

• Follow company procedures and workflow systems
• Communicate backorders, delays, and service updates
• Assist with warranty claims and service documentation
• Support department efficiency goals and KPIs

What We’re Looking For

We’re looking for someone who enjoys helping customers, stays organized under pressure, and has a strong interest in equipment, parts, and service operations.

Required Qualifications

• Experience with equipment parts and/or service operations
• Strong communication and customer service skills
• Ability to stay organized in a fast-paced environment
• Basic mechanical knowledge of engines or outdoor power equipment
• Ability to lift 50–70 lbs and perform shop-related tasks

Preferred Qualifications

• Experience with outdoor power equipment or handheld equipment
• Familiarity with:
  • Parts lookup systems
  • Vendor ordering processes
  • Equipment troubleshooting

What Success Looks Like

• Fast and accurate parts procurement
• Reduced repair turnaround times
• Excellent customer satisfaction
• Strong communication across departments
• Clean, organized parts and shop areas
• Consistent operational efficiency

Benefits

Benefits may vary based on full-time/part-time status and may include:

• Health & Dental Insurance
• Paid Time Off
• Paid Holidays
• 401(k) with Company Match
• Employee Discounts
• Professional Development
• Advancement Opportunities
• Closed on Sundays

Build Your Career With Us

At Landscapers Supply, we’re building a team of people who take pride in helping customers, supporting each other, and growing together. If you’re ready for a career where your work matters and your future can grow alongside the company.