Parts Sales Advisor

Motor Parts Direct LTD; North Walsham; On-site; GBP 28,000 - 35,000; Full time

Job summary

A reputable automotive parts company in North Walsham is seeking a Parts Customer Sales Advisor. This role involves customer interaction, promoting services, and ensuring high levels of customer satisfaction. Ideal candidates will have experience in the motor trade or be willing to learn, paired with excellent communication and organisational skills.

Benefits

Basic salary starting from £28,809

20 working days holiday plus bank holidays

Sales bonuses and promotional incentives

Qualifications

• Previous experience working as a parts advisor or within the motor trade is preferred.
• Ability to learn quickly and adapt to the role.
• Outstanding level of service in a fast-paced environment.

Responsibilities

• Answering inbound calls and serving retail and trade customers.
• Building long-term rapport with local customers.
• Promote offers and customer incentives.

Skills

Experience as a parts advisor

Proactive and sales driven

Excellent communication skills

Organisational skills

Job description

Overview

We are currently seeking a Parts Customer Sales Advisor to join the team at our North Walsham branch.

Benefits

• Basic Salary from £28,809 dependent on experience.
• Holidays from 20 working days plus all bank holidays, increased in line with service.
• Monthly and Yearly Sales bonuses available.
• Monthly and Yearly Promotional incentives.

Key Responsibilities

• Working on the front counter. Answering inbound calls and serving both the retail and trade.
• Building long-term rapport with local customers.
• Actively promote offers & customer incentives.
• Limiting credits and returns by ordering and sending the right parts, first time.

Qualifications and Skills

• We are looking for someone with previous experience working as a parts advisor or other relevant experience within the motor trade.
• However, if you have a good understanding of cars & the ability to learn, we are happy to train the right candidate.
• You should be proactive; sales driven and maintain an outstanding level of service.
• You must have excellent communication & organisational skills while working well in a fast-paced environment.
• There will also be occasional times you are required to assist in the warehouse either picking or putting away products.
• Knowledge of the local areas and customer base would be a distinct advantage.

About the Company

Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that 'natural choice'.

Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa.

Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.