Parts Sales Advisor

Motor Parts Direct LTD; Maidenhead; On-site; GBP 28,000 - 35,000; Full time

Job summary

An established industry player is on the lookout for a proactive Parts Customer Sales Advisor to join their team. This role involves serving customers at the front counter, answering calls, and assisting both retail and trade clients. The ideal candidate will have a strong sales drive, excellent communication skills, and a commitment to providing top-notch customer service. With a focus on building long-term relationships and promoting customer incentives, this position offers a dynamic work environment. Join a reputable company known for quality and reliability in the automotive sector, where your contributions will make a significant impact.

Benefits

20 Days Holidays Plus Bank Holidays

Monthly and Annual Sales Bonuses

Promotional Incentives

Qualifications

• Previous experience as a parts advisor or relevant motor trade experience preferred.
• Strong communication and organizational skills are essential.

Responsibilities

• Serving customers at the front counter and answering inbound calls.
• Building long-term relationships with local customers.
• Ensuring correct parts are ordered and sent first time.

Skills

Customer Service

Sales Skills

Communication Skills

Organizational Skills

Knowledge of Cars

Education

Experience as a Parts Advisor

Relevant Motor Trade Experience

Job description

We are currently seeking a Parts Customer Sales Advisor to join our team at the Taunton branch.

Benefits include:

• Basic Salary from GBP28,809, dependent on experience.
• Holidays starting from 20 working days plus all bank holidays, increasing with service.
• Monthly and annual sales bonuses.
• Monthly and annual promotional incentives.

Key Responsibilities:

• Serving customers at the front counter, answering inbound calls, and assisting both retail and trade clients.
• Building long-term relationships with local customers.
• Promoting offers and customer incentives.
• Ensuring correct parts are ordered and sent first time to reduce credits and returns.

We prefer candidates with previous experience as a parts advisor or relevant motor trade experience. However, if you have a good understanding of cars and a willingness to learn, we are happy to provide training.

The ideal candidate should be proactive, sales-driven, and committed to providing excellent customer service. Strong communication and organizational skills are essential, especially in a fast-paced environment.

Occasional assistance in the warehouse, such as picking or stocking products, may be required.

Knowledge of local areas and customer base would be advantageous.

About Motor Parts Direct:

We have built a reputation for quality and reliability, consistently meeting growth targets. Our team is dedicated to exceeding customer expectations and being the preferred choice for auto parts.

Motor Parts Direct is part of the Motus Group, a diversified automotive business with a significant presence in the UK, South Africa, Australia, and other regions. The group includes the UK's largest independent commercial vehicle dealer network, with annual revenues exceeding GBP1 billion and nearly 3000 employees.