Parts Manager

Harwoods Ltd; Pulborough; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading automotive retail group is seeking a Parts Manager to oversee the sourcing and supply of vehicle parts. The role requires managing a team, ensuring stock control, and achieving sales objectives while maintaining high customer service standards. The ideal candidate should have extensive experience in stock management and the motoring industry, alongside strong leadership skills. This is an excellent opportunity to join a values-led company with a commitment to excellence and colleague engagement.

Qualifications

• Proven experience with vehicle parts and stock management.
• Understanding of vehicle design and parts location.
• Relevant motor industry experience.

Responsibilities

• Manage sourcing and supply of manufacturer vehicle parts.
• Ensure effective stock control and warehouse management.
• Recruit and select parts team members.
• Maximise commercial opportunities through targeted campaigns.

Skills

Attention to detail

Numeracy

Literacy

IT competency

Planning and organizing

Energy and enthusiasm

Job description

Job Purpose

The role of the Parts Manager is to:

1. Manage the sourcing and supply of manufacturer vehicle parts.
2. Achieve parts sales volumes and profit objectives through motivating and developing the parts team.

Department/Business/Location:

Parts

Reports To

General Manager

Direct Reports

Parts Team

Key Responsibilities

1. Ensure effective stock control and warehouse management through regularly reviewing key operating controls (negative stock reports, PDRs, margin and volume performance) in line with manufacturer and business operating requirements.
2. Monitor and evaluate customer needs and competitor activity in the parts market, ensuring that campaigns are relevant and targeted.
3. Maintain customer service standards and parts processes that meet brand standards and business requirements.
4. Ensure predictive parts ordering to maintain high levels of customer service.
5. Maximise commercial opportunities through developing and implementing campaigns within specific market sectors.
6. Regularly review parts accessory displays to reflect sales trends and opportunities.
7. Communicate and interact with other departments to develop the business and team ethos.
8. Recruit and select parts team members in line with organisational and manufacturer requirements.
9. Maintain team performance standards through coaching and performance management.
10. Maintain a safe and healthy working environment, ensuring staff compliance with Health and Safety requirements.

Skills & Requirements

1. Understanding of vehicle design, function, and parts location.
2. Proven experience with vehicle parts and stock management.
3. Attention to detail and maintaining accurate work quality.
4. Competency in numeracy, literacy, and IT.
5. Ability to plan, organize, and meet deadlines.
6. Energy and enthusiasm.
7. Smart appearance.

Experience

1. Relevant motor industry experience, including stock management.

The Harwoods Way

Harwoods Group is a values-led, family-owned automotive retail group founded in 1931. Our values are reflected in our commitment to industry-leading customer experience and colleague engagement, including:

• Valuing our people and customers
• Challenging ourselves to grow and improve
• Taking responsibility
• Working as one team
• Injecting energy and fun into our work

We are a top 30 automotive dealer group, representing brands such as Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BYD, BMW & Mini (Service), MAN, across five counties in South East England: Surrey, East Sussex, West Sussex, Wiltshire, Hampshire.

With a high colleague engagement score of 72%, we offer industry-leading development programs, including recruitment, onboarding, induction, probation, one-to-ones, Harwoods Academy, succession planning, and colleague recognition. We operate with approximately 1,100 colleagues across 28 state-of-the-art facilities.

We strive for excellence for our colleagues and customers and look forward to your application at [e-mail].