Parts Manager

Harwoods Ltd; Pulborough; On-site; GBP 30,000 - 40,000; Full time

Job summary

An automotive retail group in the UK is seeking a Parts Manager to oversee the sourcing and supply of vehicle parts, achieve sales targets, and lead a motivated team. Candidates should have proven experience in stock management and a strong understanding of vehicle parts. This role operates Monday to Friday with various working hours.

Qualifications

• Understanding of vehicle design, function, and parts location.
• Proven experience with vehicle parts and stock management.
• Attention to detail with accurate work quality.
• Competency in numeracy, literacy, and IT.
• Ability to plan, organize, and meet deadlines.
• Energy and enthusiasm.
• Smart appearance.

Responsibilities

• Manage the sourcing and supply of manufacturer vehicle parts.
• Achieve parts sales volumes and profit objectives.
• Ensure effective stock control and warehouse management.
• Monitor and evaluate customer needs.
• Maintain customer service standards.
• Ensure predictive parts ordering.
• Develop and implement campaigns to maximize opportunities.
• Recruit and select parts team members.
• Maintain performance standards through coaching.
• Ensure compliance with Health and Safety requirements.

Skills

Understanding of vehicle design and function

Proven experience with vehicle parts and stock management

Attention to detail

Competency in numeracy, literacy, and IT

Ability to plan and organize

Energy and enthusiasm

Smart appearance

Job description

Job Purpose

The role of the Parts Manager is to:

1. Manage the sourcing and supply of manufacturer vehicle parts.
2. Achieve parts sales volumes and profit objectives through motivating and developing the parts team.

Department/Business/Location:

Parts

Reports To

General Manager

Direct Reports

Parts Team

Key Responsibilities

1. Ensure effective stock control and warehouse management through regular reviews of key operating controls (negative stock reports, PDRs, margin and volume performance) in line with manufacturer and business requirements.
2. Monitor and evaluate customer needs and competitor activity in the parts market, ensuring relevant and targeted campaigns.
3. Maintain customer service standards and parts processes that meet brand standards and business needs.
4. Ensure predictive parts ordering to maintain high levels of customer service.
5. Develop and implement campaigns within specific market sectors to maximize commercial opportunities.
6. Review parts accessory displays regularly to reflect sales trends and opportunities.
7. Communicate and collaborate with other departments to develop the business and foster team ethos.
8. Recruit and select parts team members in line with organizational and manufacturer requirements.
9. Maintain performance standards of the parts team through coaching and performance management.
10. Maintain a safe and healthy working environment, ensuring staff comply with Health and Safety requirements.

Skills & Requirements

• Understanding of vehicle design, function, and parts location.
• Proven experience with vehicle parts and stock management.
• Attention to detail with accurate work quality.
• Competency in numeracy, literacy, and IT.
• Ability to plan, organize, and meet deadlines.
• Energy and enthusiasm.
• Smart appearance.

Experience

• Relevant motor industry experience, including stock management.

Hours:

Monday - Friday, 7am - 4pm or 8am - 5pm or 9am - 6pm

The Harwoods Way

Harwoods Group is a values-led, family-owned automotive retail group founded in 1931. Our values are integral to our culture and include treasuring our people and customers, striving for growth and improvement, taking responsibility, working as one team, injecting energy and fun into our work. We are ranked as a top 30 automotive dealer group by annual turnover, representing brands such as Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, BYD, BMW & Mini (Service), and MAN. We operate across Surrey, East Sussex, West Sussex, Wiltshire, and Hampshire, with circa 1,100 colleagues across 28 facilities. We prioritize industry-leading people development and invite applications to [e-mail].