Parts Manager

TN United Kingdom; Moneymore; On-site; GBP 29,000 - 34,000; Full time

Job description

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Happy Jobs NI is exclusively working on behalf of our client based in County Derry/Londonderry to recruit a Parts Manager to join their growing team.

Client Overview:

Our client is a well-established company specialising in the sale of new and used engineering machinery. With over 25 years of experience, they have built a reputation for representing top manufacturers. The company prioritizes customer satisfaction, especially through aftersales support, to maximize productivity and output. Their spare parts and servicing departments are key to this commitment, providing comprehensive support to ensure efficient machinery operation.

The salary for this position ranges from £29,000 to £34,000, depending on experience.

Duties & Responsibilities:

1. Identify spare parts using manuals and diagrams.
2. Serve as the primary contact for customer inquiries via phone and email.
3. Source parts for customers and engineers.
4. Coordinate with internal departments and external suppliers.
5. Advise on parts availability, pricing, and lead times.
6. Maintain accurate stock control and forecast orders.
7. Arrange transportation and shipping for parts.
8. Process returns and warranty cases.
9. Complete all related paperwork accurately and promptly.
10. Perform administrative tasks as required.

Minimum qualifications and skills include GCSEs or equivalent, including Maths and English, along with experience in a busy office environment, preferably in customer service. Candidates should possess organizational and time-management skills, the ability to work under pressure, proficiency in reading machine manuals and technical diagrams, strong customer service and communication skills, proficiency in MS Office, adaptability to new systems, and the ability to work well in a team. Experience in AutoCAD, reading electrical diagrams, and knowledge of mechanical systems, especially in woodworking and metalworking industries, are advantageous.

Candidates searching for roles such as Spare Parts Coordinator, Aftersales Coordinator, Parts Advisor, Parts Specialist, or Inventory Coordinator may find this opportunity relevant and suitable.

Training Provided:

Full training will be provided to ensure you have the necessary skills and knowledge to succeed.

If you're seeking a new challenge, we would love to hear from you. Please submit your updated CV outlining your relevant experience and achievements, either by applying online or sending your CV to us. Alternatively, call our team at 028 9099 5808 with any questions about the position or to request the full job description.