Parts Manager

Matthew James Recruitment Ltd; Leicester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the swim spa industry is looking for a Parts Manager to oversee procurement and distribution. This role involves managing inventory, supplier relations, and supporting service teams, ensuring efficient access to essential parts. Candidates should have a strong technical background in swim spa systems and proven management experience.

Benefits

Health, dental, and vision insurance

Paid time off and holidays

Employee discounts on swim spa products

Opportunities for advancement and training

Qualifications

• Proven experience as a Parts Manager or similar role.
• Strong understanding of swim spa systems.
• Proficient with inventory management software.

Responsibilities

• Maintain optimal inventory levels and implement control procedures.
• Source parts, negotiate pricing, and manage purchase orders.
• Support technicians and customers with parts identification.

Skills

Organizational skills

Problem-solving

Communication

Negotiation

Education

High school diploma

Associate or technical degree

Tools

Inventory management software

ERP systems

Job description

Job Title: Parts Manager – Swim Spa Division

Location: Leicester
Job Type: Full-time
Reports To: Operations Manager / Director

Job Summary:

We are seeking a detail-oriented and organized Parts Manager to oversee the inventory, procurement, and distribution of parts for our Swim Spa division. The ideal candidate will have experience in inventory management, vendor relations, and technical knowledge of swim spa systems or similar equipment. This role is key to ensuring our service team and customers have timely access to the parts and components they need.

Key Responsibilities:

• Inventory Management:

  • Maintain optimal inventory levels of swim spa parts and accessories.

  • Implement inventory control procedures and conduct regular audits.

  • Use inventory software to track parts usage, stock levels, and reorders.

• Procurement:

  • Source and order parts from manufacturers and vendors.

  • Negotiate pricing and delivery timelines to optimize costs and efficiency.

  • Manage purchase orders, invoices, and receipts.

• Customer & Service Support:

  • Support internal service technicians and external customers with parts identification and procurement.

  • Respond to customer inquiries and provide technical support for parts compatibility.

  • Ensure timely fulfillment of parts requests for service appointments and repairs.

• Vendor & Supplier Relations:

  • Build and maintain strong relationships with parts suppliers.

  • Monitor vendor performance to ensure quality and reliability.

• Logistics & Shipping:

  • Coordinate inbound and outbound shipments of parts.

  • Ensure correct labeling, packing, and documentation for all shipments.

• Team Collaboration:

  • Work closely with sales, service, and warehouse teams to align parts availability with customer needs.

  • Train and supervise warehouse or parts department staff if applicable.

Qualifications:

• Proven experience as a Parts Manager or in a similar role (experience with swim spas, hot tubs, or pool equipment preferred).

• Strong understanding of swim spa systems, parts, and maintenance requirements.

• Proficient with inventory management software and tools.

• Excellent organizational and problem-solving skills.

• Strong communication and negotiation abilities.

• High school diploma required; associate or technical degree preferred.

Preferred Skills:

• Familiarity with ERP systems (e.g., NetSuite, SAP, QuickBooks Enterprise).

• Forklift certification or experience is a plus.

• Technical certification in spa or pool equipment (e.g., CPO) is a plus.

Compensation & Benefits:

• Competitive salary based on experience

• Health, dental, and vision insurance

• Paid time off and holidays

• Employee discounts on swim spa products

• Opportunities for advancement and training