Business Development Center/Customer service

Berkshirejobs; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking talented Business Development Representatives to enhance their sales and service operations. In this dynamic role, you will be responsible for making inbound and outbound calls, generating leads, and ensuring customer satisfaction through effective communication. Your ability to work independently and manage time efficiently will be essential as you engage with prospects and customers across various platforms. This position offers a chance to make a significant impact in a collaborative environment, where your contributions will help shape the future of the business. If you are self-motivated and eager to excel, this opportunity is perfect for you.

Qualifications

• Strong communication skills with no phone reluctance.
• Ability to work independently and manage time effectively.

Responsibilities

• Conduct inbound and outbound calls focused on lead generation.
• Schedule and confirm sales appointments while assisting customers.

Skills

Communication Skills

Time Management

Self-Motivation

Computer Skills

Job description

Job Description:
Bedard Brothers Auto Sales, Inc. is now hiring extremely talented and professional Business Development Representatives responsible for sales and service (inbound/outbound) calls and communicating with prospects and customers to schedule appointments (via text, email, or social media as assigned). Follow-up with existing customers to ensure customer satisfaction is achieved while generating leads and making appointments.

Essential Functions:

1. Completes inbound and outbound calls focused on lead generation activities for new, used car and service drive marketing programs.
2. Additional outbound calls include but are not limited to safety recalls, recommended services, special order parts, state inspections, etc.
3. Respond to inbound internet leads in a timely manner by text, phone, email and social media.
4. Schedule and confirm all sales appointments.
5. Assists with answering customer inquiries and problems by routing to the customer to the appropriate department or contact.
6. Conducts telephone correspondence courteously and promptly.

Responsibilities include:

1. Good communication skills and no phone reluctance.
2. Ability to work independently and time management skills.
3. Self-motivated and a desire to make a difference.
4. A professional and confident personality.
5. Good computer skills.
6. Flexibility to work alternating Saturdays with a day off during the week. Closed on Sundays.