Parts Apprentice

SANY HEAVY MACHINERY UK LTD; Coatbridge; On-site; GBP 10,000 - 40,000; Full time

Job summary

A global construction equipment manufacturer in Coatbridge is seeking a Parts Apprentice to join their team. You will assist customers in ordering parts, handle dispatch, and support sales transactions. The ideal candidate will have National 4 or above in English and Maths, and possess good IT skills. This full-time role offers career development and a Level 3 qualification in Vehicle Parts Operations, along with a comprehensive benefits package including 33 days of holiday.

Benefits

33 days holiday (including Bank Holidays)

Career development support

Excellent benefits package including group life insurance

Qualifications

• Must have National 4 or above in English and Maths.
• Admin or Computer Studies subject is preferred but not essential.
• Full UK Driving licence preferred but not essential.

Responsibilities

• Assist customers to order the right parts.
• Receive and dispatch parts.
• Help solve customer enquiries face to face and over the phone and email.
• Process sales transactions, including raising invoices.
• Compile parts from job cards for repairs.

Skills

Attention to detail

Good IT skills

Ability to prioritize

Proactive approach

Education

National 4 or above in English and Maths

Admin or Computer Studies subject

Job description

Overview

Sany Heavy Industry Co. Ltd is China's largest and top construction equipment manufacturer in the world. The Company has 25 manufacturing bases across the globe with 18 overseas regional headquarters, working with 8,000 suppliers and 400 dealers. Sany Heavy Industry Co. Ltd is the core business of Sany Group, which employs over 50,000 staff, and it is also one of the biggest private enterprises in China, with diversified business across construction & mining equipment manufacturing, renewable energy, bank and insurance, real estate development, etc. The Group spends 5-7% of annual revenue on Research& Development, and has set up R&D and manufacturing facilities in the US, Brazil, Germany and India.

Due to fast growing business in UK, SANY Heavy Machinery (UK) Ltd currently works with GTG Training to recruit a parts apprentice to join our parts team. Details follow:

What Might a Typical Day for a Parts Advisor look like?

• Assisting customers to order the right parts
• Receiving and dispatching parts
• Helping solve customer enquiries face to face and over the phone and email
• Process sales transactions, including raising invoices and credits for goods supplied and handling returns
• Co-ordinate with other departments, such as the service desk and the workshop
• Compile parts from job cards for repairs being carried out in the workshop

We are a small team, with a Parts Supervisor, a Parts Advisor and warehouse operatives, so you will be involved in everything we do and gain a lot of hands-on experience throughout your apprenticeship.

What will I learn?

Regular assessment and reviews will be undertaken within the apprentice's own workplace which aims to ensure they have the required skills to successfully complete their apprenticeship.

What qualifications or qualities are required?

You must have or expect to gain National 4 or above in English and Maths and an Admin or Computer Studies subject is preferred but not essential.

What personal qualities are required?

• We are looking for candidates who want to kickstart their career in the heavy machinery industry and who are keen to learn.
• You must be dedicated and have a proactive approach to your work and learning.
• You are able to prioritise and work to timelines.
• A willingness to work in a practical environment using your own initiative.
• Good IT skills and an ability to pick up new systems and processes quickly
• Attention to detail
• A full UK Driving licence preferred but not essential.

What we offer?

• Full-Time employment at SANY Heavy Machinery
• Career development and support from day one
• Level 3 qualification in Vehicle Parts Operations
• 33 days holiday (including Bank Holidays)
• Excellent benefits package including group life insurance
• Gain an SCQF Level 6 in Parts Operation