PARTS AND SHOWROOM ASSISTANT

Ernest Doe & Sons Ltd; Albourne; On-site; GBP 20,000 - 28,000; Full time

Job summary

Une entreprise bien établie recherche un Assistant de Vente au Détail pour son showroom. Le candidat idéal doit avoir de bonnes compétences interpersonnelles et une connaissance des équipements horticoles, tout en offrant un service client exceptionnel. Le poste implique de travailler avec des clients en personne et par téléphone, ainsi que de soutenir les opérations internes. Un environnement dynamique avec des horaires flexibles et des heures supplémentaires rémunérées est proposé.

Benefits

32 jours de congés

Pension de retraite

Assurance vie

Remise au magasin

Indemnité de maladie

Vaccins contre la grippe

Programme de parrainage d'employés

Qualifications

• Expérience en vente ou connaissance des machines agricoles est un plus.
• Permis de conduire requis.
• Apparence soignée et présentable.

Responsibilities

• Assister aux ventes au détail dans le showroom.
• Offrir un excellent service à la clientèle.
• Soutenir les techniciens internes avec l'identification des pièces.

Skills

Connaissance des équipements horticoles

Compétences interpersonnelles

Capacité à travailler sous pression

Compétences en communication

Compétences informatiques générales

Souci du détail

Capacité à travailler en équipe

Initiative

Job description

Reporting to the Parts & Retail Manager, you will be responsible for assisting with the day-to-day retail sales within the showroom, including Parts, Hardware, Clothing, and Groundcare machinery sales. Your role will be to ensure the delivery of excellent customer service at all times by dealing with all queries related to the products and services supplied by the Company, either face-to-face or over the telephone.

Essential Skills & Experience

• Good knowledge of horticultural equipment and parts is advantageous.
• Excellent people skills and enjoy working with the general public.
• Enjoy working in a busy atmosphere and can cope under pressure during busy periods.
• Good communication skills: face-to-face, letter, email, and telephone.
• Familiarity with working in a retail environment and showroom experience (desirable).
• General computer skills and familiarity with email and internet use.
• Supporting internal workshop technicians with parts identification.
• Goods receiving and distribution of orders.
• Good numeracy and literacy skills.
• Sales experience and/or knowledge of groundcare and agricultural machinery (desirable).
• Full driving licence.
• Smart and presentable appearance.
• Motivated by sales and targets.
• Attention to detail and accuracy with numbers, handling cash, cheque, and card payments.
• A team player capable of working alone or with other team members.
• Able to use your own initiative.
• Maintain a good general level of health and fitness.

Additional Information

• Start Date: Immediate, but subject to candidates' notice period.
• Hours: 39 hours per week – 8 am to 5 pm Monday to Thursday, 8 am to 4 pm Friday (1-hour unpaid lunch). Saturdays as per rota (8 am to 12 pm). Overtime paid at time and a half after 39 hours Monday to Friday.
• Salary: Competitive, dependent upon experience.
• Benefits: 32 days holiday (including bank holidays), workplace pension, life assurance (2x salary), country store staff discount, company sick pay scheme, flu jabs, and employee referral scheme.