Parts and Bookings Advisor

www.findapprenticeship.service.gov.uk - Jobboard; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A car dealership is looking for a Parts and Bookings Advisor in the Sutton area. This role offers a competitive salary up to £34,000 plus a performance bonus. You will manage parts orders, schedule services, and provide excellent customer service. Ideal candidates are organized, detail-oriented, and enjoy working in a team environment. Apply now for this exciting opportunity.

Benefits

Performance bonus

Friendly work environment

Qualifications

• Proven experience in a similar administrative or customer service role.
• Ability to manage multiple tasks in a busy environment.
• Strong communication skills for interaction with customers.

Responsibilities

• Order parts and manage returns, ensuring accurate stock levels.
• Process warranty claims and handle supplier communication.
• Book customer vehicle services and manage scheduling.

Skills

Organizational skills

Customer service

Attention to detail

Job description

“If you can dream it, you can do it — but you have to keep your foot on the gas.” – Enzo Ferrari

Parts and Bookings Advisor
Up to £34,000 Basic Salary!
Team Performance Bonus!
Monday to Friday – No Weekends!
Extremely Friendly, Supportive Dealer
Sutton Area

We’re looking for a Parts and Bookings Advisor to join a busy, well-established car dealership. This is a varied role with a strong focus on admin, alongside customer service, so if you like a mix of both, this could be the perfect fit.

What you’ll be doing:
• Ordering parts and managing parts returns, ensuring stock levels are accurate and up to date
• Processing warranty claims and handling any supplier communication related to parts
• Checking stock availability regularly and maintaining parts records
• Booking customer vehicle services and repairs, managing diaries and scheduling appointments
• Carrying out pre-service check-ins, including collecting vehicle details and identifying possible upsell opportunities
• Communicating with customers via phone and email, answering queries and providing updates
• Collating, checking, and processing invoices and service documentation to ensure accuracy
• Supporting the service team with admin tasks to keep daily operations running smoothly
• Helping the team hit targets through excellent customer service and efficient bookings management

Working hours:
Monday to Friday, 8:00 AM – 5:30 PM

You’ll be working within a small team of four, part of a company with around 20 employees. The role comes with a negotiable basic salary plus a team performance bonus.

If you’re organised, enjoy working in a busy environment, and have a good eye for detail, we’d love to hear from you. Apply now!


Other Opportunities
If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment, we make it our mission to find the right job for YOU!!

Referral Scheme
If you’re not a Parts, Service or Bookings Advisor, but you know of someone who is and maybe interested we will pay £75 in vouchers of your choice for a successful recommendation. If you’re interested or know of someone that might be please get in touch.

Important
ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one
The job is based in the Sutton Area and our client would like you to have a commute you can carry out in the long term.
If you would like to know more about this exciting opportunity please get in touch with your current and accurate CV.
Our standard procedure is to speak to you before we send your CV to any of our clients so please make sure your contact details are on your CV.