Parts Advisor - Wilstead, Bedford

AB Volvo; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Parts Advisor and drive your career forward. This role is ideal for those passionate about customer service and automotive parts. You will be a vital part of a dynamic aftersales team, providing exceptional support and ensuring customer satisfaction. With a focus on quality and innovation, this position offers a chance to contribute to a sustainable transport industry while working with some of the world's most iconic brands. If you're ready to make an impact and grow in a supportive environment, apply now!

Benefits

Contributory Pension Scheme

Health Cash Plan

Extended Maternity/Paternity Leave

Employee Discounts

Cycle to Work Scheme

Cash Plan Savings Scheme

Qualifications

• Experience in a parts advisor or automotive parts role is preferred.
• Strong IT skills and familiarity with electronic parts catalogues.

Responsibilities

• Provide excellent customer service and support in parts advisory.
• Assist in the management of automotive parts and inventory.

Skills

Customer Service

Communication Skills

IT Skills

Organizational Skills

Education

Experience in Automotive Parts

Full UK Driving Licence

Tools

Electronic Parts Catalogues

Job description

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Salary up to £14.50 per hour dependent upon experience

Covering a rotating shift:

Shift 1:

Monday to Friday, 06.00 – 14:30

Shift 2:

Monday to Friday, 11.30 – 20.00

Saturday overtime (07.00-11.00), every other week

Join the Volvo Truck and Bus team and drive your career forward.

At Volvo, we don’t just build trucks - we keep the world moving. We’re looking for an enthusiastic and knowledgeable Parts Advisor to become a vital part of our dynamic aftersales team. If you have a passion for providing excellent customer service and experience in automotive parts, this could be the role for you.

What we are looking for

• Experience in a parts advisor or automotive parts role (HGV/commercial vehicle sector preferred)
• Strong IT skills and familiarity with electronic parts catalogues (Volvo experience is a bonus)
• Excellent communication and customer service skills
• A proactive and organised approach to work
• A full UK driving licence is desirable

We can offer you

• Contributory Pension scheme matched up to 5%
• Health cash plan with access to dental insurance
• Extended maternity/paternity & adoption leave
• Employee discounts across shopping and leisure outlets, gym discounts, contributory dental plan plus many more.
• Cycle to work scheme
• Cash plan savings scheme

Ready to become a key player in the Volvo Truck and Bus family?
Apply now and be part of a company that values quality, safety, and innovation.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century, we have been innovating for people – to make life easier, better, and safer. Driving progress is our promise to customers, the industry, and society. We share a curiosity to learn, work with passion, and embrace change to stay ahead. Join us, together we move the world we want to live in.

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school, and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility, and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company harnessing automated driving, electromobility, and connectivity.

Our people are passionate about what they do, aim for high performance, and thrive on teamwork and learning. Every day at Volvo is supported by a culture of care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for future generations.