Parts Advisor - Toyota

Lexus Leicester; York; On-site; GBP 30,000; Full time

Job summary

A leading automotive company is looking for a Parts Advisor to join their team in York. In this full-time role, you will enhance the customer experience by understanding customer needs and coordinating parts sales. You will benefit from a competitive salary, excellent perks, and opportunities for personal development within a supportive team environment.

Benefits

30 days holiday increasing with service

Enhanced Maternity and Paternity package

Parking onsite

Specsavers vouchers

Access to shopping discounts

Contributory workplace pension scheme

Preferential rates for servicing

Qualifications

• Previous motor industry experience is essential.
• Experience in stock ordering and intake in a customer-facing role.
• Full clean UK Driving Licence is required.

Responsibilities

• Plan and coordinate the dealership's parts sales to meet customer requirements.
• Order parts for the Service team and maintain stock levels.
• Build rapport with customers through effective communication.

Skills

Customer Service

Communication

Sales Skills

Job description

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Parts Advisor - Toyota

Toyota

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• York, UK
• £29,384 yearly
• Jun 12, 2025
  
  

Parts Full time

Vantage are looking for a Parts Advisor to join our team based in Toyota York. In return you will receive a competitive starting salary of £29,384.10 per annum including OTE plus excellent benefits!

At Vantage we have built carefully on our recent success and we are proud to operate in thirteen locations across Yorkshire and Lancashire representing Toyota, Lexus, Kia and Škoda.

What Benefits We Offer Our Employees

• Preferential rates for servicing / repairs on your family and friend's cars
• 30 days of holiday (inclusive of bank holidays) which increases with service up to 33 days
• Enhanced Maternity and Paternity package
• Parking onsite
• Specsavers vouchers
• Access to a membership with shopping discounts
• Contributory workplace pension scheme
  
  

As for training and development you will enrolled on to all courses relevant to you and your role. As your career progresses, we offer fantastic opportunities to develop with the brand but also within the Vantage group by giving supported training and an environment where we encourage personal growth.

About The Role

In this customer facing role you will plan and co-ordinate the dealership’s Parts sales to meet customer requirements and maximise sales volumes and margins. You will build a rapport with customers, communicating via telephone and face to face in order to gain a good understanding of the customer’s needs and be able to guide them towards the product that will best meet their needs and requirements.

You will order parts on behalf of the Service team and maintain the agreed stock and accessory levels along with completing all relevant administration such as customer records and invoicing.

To be considered for this role you must have previous motor industry experience.

Our ideal Parts Advisor

To Be Successful In This Role You Will

• Be of smart appearance, confident, professional and an enthusiastic individual with a passion for delivering great customer service and a desire to exceed customer expectations.
• Have the ability to build a long lasting relationship with our customers and have a good understanding of their needs in order to guide them towards the product they require.
• Have gained experience in stock ordering and stock intake in a similar customer facing role.
• You must hold a full clean UK Driving Licence.
  
  

Brand

Toyota

Centre Name

Vantage Toyota York

Centre Profile

Vantage Toyota York is a fantastic team to be part of - professional, welcoming, and genuinely passionate about delivering great customer experiences. As part of the wider Vantage Motor Group, the York site embodies a supportive and forward-thinking culture, where individuals are encouraged to grow and contribute. You’ll find a strong sense of teamwork, clear communication, and a shared drive to represent the Toyota brand with pride. Whether you're new to the industry or bringing years of experience, working at Vantage Toyota York means being part of a business that values people, innovation, and continuous improvement

About Toyota

As one of the most famous brands in the world, here at Toyota, we put ‘kaizen’ or continuous improvement at the centre of everything we do. From the impact we have on the world around us, to building cars, to the experience a customer has in our retailers, we are always looking for ways to make things better. We recognise the importance of our people to the brand and are recognised as one of the best in providing automotive training, our team will help you to develop your skills and realise your ambitions.

Joining the Toyota team means that you will have the opportunity to be at the heart of our innovative brand, and really make a positive impact at the retailer you work for.

Company Profile

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail Motor Vehicles

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