Parts Advisor - Toyota

Toyota; York; On-site; GBP 29,000 - 34,000; Full time

Job summary

A leading company in the automotive industry is seeking a Parts Advisor for their York location. The role involves coordinating parts sales and delivering exceptional customer service. Ideal candidates should possess motor industry experience, strong communication skills, and a UK Driving Licence, with an attractive salary and benefits package on offer.

Benefits

Preferential rates for servicing/repairs on family and friends' cars

30 days of holiday, increasing with service

Enhanced Maternity and Paternity packages

Onsite parking

Access to shopping discounts

Contributory workplace pension scheme

Qualifications

• Previous motor industry experience is required.
• Full, clean UK Driving Licence is necessary.

Responsibilities

• Plan and coordinate dealership's parts sales.
• Order parts for the Service team and maintain stock levels.
• Handle customer records and administration tasks.

Skills

Customer Service

Sales Coordination

Communication

Stock Management

Job description

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Vantage are looking for a Parts Advisor to join our team based in Toyota York. In return, you will receive a competitive starting salary of £29,000 per annum including OTE plus excellent benefits!

At Vantage, we have built on our recent success and operate in thirteen locations across Yorkshire and Lancashire, representing Toyota, Lexus, Kia, and Škoda.

What benefits we offer our employees:

• Preferential rates for servicing/repairs on your family and friends' cars
• 30 days of holiday (inclusive of bank holidays), increasing with service up to 33 days
• Enhanced Maternity and Paternity packages
• Onsite parking
• Access to shopping discounts through a membership
• Contributory workplace pension scheme

We provide training and development opportunities relevant to your role. As your career progresses, we offer opportunities to develop within the brand and the Vantage group through supported training and personal growth environments.

About the Role

In this customer-facing role, you will plan and coordinate the dealership’s parts sales to meet customer requirements, maximize sales volumes and margins. You will build rapport with customers, communicating via telephone and face-to-face to understand their needs and guide them towards suitable products.

You will order parts for the Service team, maintain stock and accessory levels, and handle relevant administration such as customer records and invoicing.

Previous motor industry experience is required for consideration.

Our ideal Parts Advisor

To succeed in this role, you will:

• Be smart, confident, professional, and enthusiastic, with a passion for delivering excellent customer service and exceeding expectations.
• Build lasting relationships with customers and understand their needs to guide them effectively.
• Experience in stock ordering and stock intake in a customer-facing environment.
• Hold a full, clean UK Driving Licence.