Parts Advisor - Portsmouth

DAF Trucks UK; Portsmouth; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading commercial vehicle firm in Portsmouth is seeking a dedicated Parts Advisor. This role involves ensuring outstanding customer service, managing parts pricing and inventory, and building relationships with customers. Ideal candidates will have a minimum of 2 years in a motor trade parts department with strong customer service skills. Join a respected company in the automotive industry that offers competitive pay and various employee benefits.

Benefits

Employee Assistance program

30 days holiday including Bank Holidays

Cycle To Work Scheme

Career development pathways

Free parking

Qualifications

• 2 years’ experience in the motor trade parts department is essential.
• Experience with LCV or HGV is preferred.
• Excellent customer service skills are required.

Responsibilities

• Working within a busy aftersales department.
• Pricing parts and updating the system timely.
• Building professional relationships with customers.

Skills

Customer service

Administration skills

Ability to work under pressure

Job description

Are you passionate about the automotive industry and ready to take the next step in your career?

We are currently looking for a dedicated and customer-focusedParts Advisorto join our dynamic team at ourPortsmouthdepot.

This is a fantastic opportunity to become part of a well-established and respected company within the commercial vehicle sector. As a Parts Advisor, you will play a key role in ensuring our customers receive outstanding service and support, helping them find the right parts efficiently and accurately.

Hours:Monday to Friday 9.00 am to 6.00 pm, Plus 1 in 3 Saturdays, 4 hours, i.e. 42.5 hours per week, 30 minute lunch (unpaid).

Salary:Up to £32,000 per annum (dependent on experience)

Key Responsibilities:

• Working within a busy aftersales department.
• Pricing of parts identified by the workshop and update the system in a timely manner.
• Pre-pick all parts in line with the time frame set out.
• Building professional and trustworthy relationships with our customers.
• Satisfying internal parts requirements and interacting with our busy workshop team.
• Accepting and receiving deliveries from DAF and other suppliers.
• Processing deliveries and allocating parts to relevant jobs.
• Processing old units and new part returns.
• Liaising with key suppliers.

Ideally, we are looking for:

• 2 years’ experience in the motor trade parts department is essential.
• LCV or HGV experience.
• Excellent customer service and strong administration skills.
• Ability to work under pressure.

In return we’ll offer:

• Employee Assistance program
• Mental Health First Aiders within the business
• Free Flu jabs if you are ineligible through the NHS
• Free eye test plus £70 contribution towards glasses for display screen users
• Employee discounts on a range of products and services including holidays, days out and supermarket shops
• 30 days holiday including Bank Holidays rising by 1 day every 5 years capped at 33
• Free Independent mortgage advice service
• Pension Scheme
• Salary Sacrifice (if eligible)
• Staff Events
• Free parking
• Cycle To Work Scheme
• Career development pathways and training
• Quarterly Star Awards

Who we are:

Adams Moreyis a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest group across the network.

Adams Moreyitself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing.

Address Claybank Road,
Portsmouth,
Portsmouth,
PO3 5NN

Mental Health First Aiders within the business

Free Flu jabs if you are ineligible through the NHS

Free eye test plus £70 contribution towards glasses for display screen users

Employee discounts on a range of products and services

30 days holiday including Bank Holidays rising by 1 day every 5 years capped at 33

Free Independent mortgage advice service

Pension Scheme

Salary Sacrifice (if eligible)

Staff Events

Free parking

Cycle To Work Scheme

Career development pathways and training

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