Parts Advisor - Mallusk

Vanrath; United Kingdom; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading company in the truck dealership sector is seeking a Parts Advisor to join their Mallusk office. This permanent role offers a fantastic opportunity for career progression. The ideal candidate will have experience in a similar position, excellent customer service skills, and familiarity with parts management systems. The position offers a competitive salary with overtime opportunities and comprehensive benefits.

Benefits

Overtime pay

30 days holiday (increases with service)

Private health insurance

Qualifications

• Previous experience in a similar position (franchised dealership highly desired).
• Experience dealing with customers over the phone, face to face, and via email.

Responsibilities

• Deliver outstanding customer service with a positive and enthusiastic attitude.
• Process parts orders from Trucks and local suppliers.
• Monitor stock levels, ensuring availability and accuracy.

Skills

Customer Service

Stock Management

Communication

Tools

Kerridge/CDK

Job description

VANRATH have partnered with a truck dealership with offices across the UK. The organisation is recruiting a Parts Advisor position.

This is a fantastic opportunity for any experienced individual to join a longstanding company that offers many routes for progression.

Permanent role.

Place of work is Mallusk

Hours

40 hours per week on rota basis between the hours of; Mon-Thur 8am-8pm, Friday 8am-5pm, Saturday 8am-12pm

Saturday is paid at overtime rate

Negotiable salary + overtime rate (40 hours weekly) + Overtime, 30 days holiday (increases with service), private health insurance

Responsibilities:

• Deliver outstanding customer service with a positive and enthusiastic attitude
• Respond to parts enquiries in person, over the phone, and via email
• Process parts orders from Trucks and local suppliers
• Receive incoming goods and correctly allocate them within the warehouse
• Accurately pick and dispatch parts from stock as required
• Build and maintain strong working relationships with customers
• Monitor and manage stock levels, ensuring availability and accuracy
• Generate and issue customer invoices in a timely manner
• Conduct regular stock audits and cycle counts
• Adhere to manufacturer warranty processes and procedures
• Identify and report any stock discrepancies, shortages, or damages
• Perform additional duties as required to support the parts department

The Ideal Candidate:

• Previous experience within a similar position (franchised dealership highly desired)
• Experienced in dealing with customers over the phone, face to face and via email
• Use of Kerridge/CDK/dealer management systems.

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Created on 01/07/2025 by TN United Kingdom