Parts Advisor - Leicester

Ford & Slater DAF; Norwich; Hybrid; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Competitive hourly rate

Overtime pay at enhanced rate

DAF academy training

22 days holiday rising to 25 days

DAF incentive programme

Employee of the month

Career progression opportunities

Cycle to work

Pension

Free onsite parking

Job summary

Ford and Slater are recruiting a Parts Advisor for our Leicester DAF Trucks dealership. You will deliver a professional parts sales service across in-store, online and phone channels, helping customers and supporting growth of the parts department.

We offer a competitive hourly rate, overtime at an enhanced rate, DAF academy training, 22 days holiday (rising to 25 with service), a pension, cycle to work and free onsite parking. Core hours are 8am–5:30pm, Monday to Friday.

Qualifications

• Experience as a Parts Advisor or similar in commercial vehicle, motor trade or related sector.
• People who love trucks and know their parts.
• Customer-focused, sales-driven with excellent communication skills.
• Willing to be flexible to meet customer needs and hours.

Responsibilities

• Provide professional parts sales service to internal and external customers face to face, over the trade counter, online, telephone and other platforms.
• Promote and grow the parts business through effective service and upselling.
• Utilise parts identification tools to ensure accurate and quick customer responses.

Skills

Customer focus

Sales driven

Communication skills

PC literate

Job description

Ford and Slater are one the UK’s largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have an exciting position as a Parts Advisor in the fantastic team at our DAF Trucks dealership in Leicester.

As a Parts Advisor, we can offer you:

• A competitive hourly rate (depending on your Parts Advisor experience)
• Overtime paid at an enhanced rate
• DAF academy Parts Advisor training
• 22 days paid holiday (plus statutory) rising to 25 days (plus statutory) with service
• DAF incentive programme
• Employee of the month competition
• Career progression opportunities
• Cycle to work scheme
• Pension
• Free onsite parking

Who are we looking for as a Parts Advisor:

• You will have previous experience working as a Parts Advisor or similar role, within the commercial vehicle, motor trade or an associated sector.
• Or have a passion for trucks and know your truck / car parts.
• A customer focused, sales driven individual, with excellent communication skills.
• Understand the need to be flexible. We operate to accommodate our customers’ needs and some may fall outside of contracted hours.
• Ability to build customer relations and communicate in a professional, helpful and friendly manner.
• PC Literate.
• Full UK driving licence.

The Parts Advisor role / responsibilities include (but not limited to):

You will provide a professional parts sales service to internal and external customers face to face, over the trade counter, online, telephone and various other platforms. Promote and encourage growth of the parts business. Utilise all parts identification tools to ensure effective and efficient customer response.

Core working hours: Monday to Friday, 8am – 5:30pm.

As anequal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.