Parts Advisor in Newcastle upon Tyne)

Glen Callum Associates; Newcastle upon Tyne; On-site; GBP 24,000 - 29,000; Full time

Job summary

An established industry player in the automotive aftermarket is seeking a dedicated Car Parts Sales Advisor to join their dynamic team. This role involves advising customers on a wide range of car parts and accessories, ensuring they receive top-notch service and support. The ideal candidate will possess solid knowledge in automotive parts sales, a technical mindset, and excellent communication skills. Join a growing company that values teamwork and customer satisfaction, where your contributions will directly impact the success of the business. If you have a passion for cars and a desire to excel in a supportive environment, this opportunity is for you.

Benefits

Pension

28 days annual leave including bank holidays

Bonus

Qualifications

• Solid knowledge of car parts and accessories sales.
• Experience in a Motor Factor environment is advantageous.

Responsibilities

• Advise customers on car parts and accessories.
• Process orders and manage stock levels efficiently.
• Develop excellent customer service and maintain rapport.

Skills

Customer Service Skills

Knowledge of Automotive Aftermarket

Sales Skills

Technical Mindset

Tools

MAM software

Microsoft Word

Microsoft Excel

Job description

Parts Advisor

As a Car Parts Sales Advisor / Parts Advisor, you will play a key role in advising and assisting customers with their automotive parts needs, from car spares to accessories. With your knowledge of the automotive aftermarket industry, you will help ensure our customers receive the best advice on Car Parts and Accessories.

We are a dynamic and growing Motor Factor, specialising in a comprehensive range of car parts, accessories, and other aftermarket automotive products. Due to our strategic expansion, we are looking for a dedicated and passionate Car Parts Sales Advisor / Automotive Parts person to join our friendly and supportive team.

Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington

Salary: Up to £29K Basic + Bonus + Pension + 28 days annual leave inc BH

Key Responsibilities:

1. Advise customers on the sale of car parts, accessories, and specialist automotive products.
2. Process orders through automated systems and ensure accurate dispatch of products.
3. Maintain and manage stock levels to ensure customer orders are fulfilled in a timely manner.
4. Assist with any other tasks and areas of the business as required.
5. Develop and maintain excellent customer service and a strong rapport with customers.
6. Work closely with the team to achieve sales targets and ensure customer satisfaction.

The Ideal Candidate:

1. Experience: Solid knowledge and experience in advising and selling car spares, accessories, and specialist car parts.
2. Technical Mindset: A genuine interest in cars and a good understanding of the automotive aftermarket.
3. Motor Factor Background: Previous experience in a Motor Factor environment would be a distinct advantage.
4. Computer Literate: Proficiency in email, Word, Excel; experience with MAM software / MAM Autocat is advantageous but not essential.
5. Customer Service Skills: Exceptional telephone manner and excellent communication skills.
6. Team Player: Willingness to support and collaborate with colleagues in other areas of the business when necessary.

How to Apply:

Job Ref: 4240RC