Parts Advisor - Gravesend Ford

Essex Ford; Gravesend; On-site; GBP 27,000 - 29,000; Full time

Job summary

A leading automotive dealership is seeking a Parts Advisor to support their Ford dealership in Gravesend. This full-time role offers a salary up to £27,000 and an OTE of £29,000, with responsibilities including managing parts stock, maximizing efficiency, and providing excellent customer support. Ideal candidates will have experience in a parts role and strong interpersonal skills. The company promotes career development and offers attractive benefits.

Benefits

30 days holiday including bank holidays, plus additional holiday entitlement

Discount on MOTs, services, and parts

Life assurance benefit

Discounted gym membership

Retailer discount portal

Up to £1,000 refer a friend scheme

Full training and support for career development

Qualifications

• Experience in a parts role within a franchised automotive dealership or parts department.
• Ability to work well in a team and independently.

Responsibilities

• Ensuring the parts stock room is well maintained and stock levels managed.
• Maximising profitability and efficiency of the whole department.
• Co-ordinating with Sales/Service departments for the best customer experience.
• Acting as first contact for parts related queries.

Skills

People focused

Excellent telephone manner

Experience controlling KPIs

Customer facing experience

Proficient in IT systems

Job description

Overview

Allen Motor Group are currently looking to employ a Parts Advisor to support our Ford dealership in Gravesend. You will need to operate well within a team as well as on your own as you will be working closely with our sales and service team. The role is offered on a full-time permanent basis, Monday – Friday with 1 in 2 Saturday AM’s, paying up to £27,000 with an OTE of £29,000 and will report to the Aftersales Manager.

Benefits

• 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
• Fantastic discounts on MOTs, services and parts
• Life assurance benefit, at no cost to yourself
• Discounted gym membership
• Retailer discount portal with discounts from some of the UK’s biggest retailers
• Up to £1,000 refer a friend scheme
• Full training and support to develop and progress your career with Allen Motor Group

Required Skills & Experience

To be considered for this position you will need to have experience in a parts role within either a franchised automotive dealership or parts department. We are looking for individuals that also possess the following attributes:

• People focused and an inspirational team player
• Have excellent telephone manner
• Experience controlling KPIs and budgets
• Customer facing experience and proficient in IT systems

Key Responsibilities And Duties

• Ensuring the parts stock room is well maintained and stock levels managed
• Maximising profitability and efficiency of the whole department
• Co-ordinating with the Sales/Service departments to give the best customer experience
• Work with the manufacturers, colleagues, and customers to be their first contact regarding any parts related queries

To be considered for this opportunity please apply now

Gravesend, Kent, United Kingdom
DA11 9BJ

Salary: £27,000 - £29,000 OTE

Contract: Permanent - Full-time

Posted 2 days ago

Closing date: 02/10/2025