Parts Advisor/Driver

Jago Consultants; Poole; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading automotive dealership is looking for a Parts Advisor / Driver to join their busy parts department. In this role, you will be responsible for managing stock levels, processing customer orders accurately, and providing excellent customer service both in-person and online. Flexible hours are offered, ensuring work-life balance while catering to business needs.

Qualifications

• Experience in vehicle parts or a related field.
• Excellent customer service skills.

Responsibilities

• Ensuring accuracy in order processing.
• Dealing with customers face-to-face, on the phone, and online.
• Maintaining stock levels in the stores.
• Conducting inventory checks.
• Performing driver duties when necessary.

Skills

Customer service

Job description

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My client is a lovely dealership seeking a Parts Advisor / Driver for their busy parts department.

The successful candidate will join a dedicated team and contribute to the aftersales department. Responsibilities include ensuring accuracy in order processing, dealing with customers face-to-face, on the phone, and online, as well as upselling where appropriate.

Hours:

Monday to Friday, 8:00 am to 6:00 pm, with a 30-minute unpaid lunch break. These hours are flexible to meet the needs of the business. Every third Saturday, 8:00 am to 12:00 pm.

As a Parts Advisor / Driver, your responsibilities will include:

• Maintaining stock levels in the stores,
• Ordering specialist parts as required,
• Conducting inventory checks to ensure correct and timely delivery of parts,
• Performing driver duties when necessary.

Qualifications required:

• Experience in vehicle parts or a related field,
• Excellent customer service skills,