Parts Advisor - Commercial Vehicle

TN United Kingdom; Gainsborough CP; On-site; GBP 40,000 - 47,000; Full time

Job summary

An established industry player is seeking a dynamic Parts Advisor with commercial vehicle expertise to enhance their career in a vibrant environment. This role involves providing expert advice on vehicle parts, managing customer relationships, and processing orders efficiently. With a focus on customer satisfaction, you will have the opportunity to grow accounts while benefiting from the company's Employee Ownership Trust. Join a team that values innovation and employee engagement, where your contributions will make a real impact on the business. If you are passionate about customer service and commercial vehicle parts, this is the perfect opportunity for you.

Benefits

Pension Scheme

20 Days Holiday (28 Including Bank Holidays)

Employee Ownership Trust

Free Onsite Parking

Qualifications

• Minimum 2 years' experience as a Parts Advisor, ideally in commercial vehicles.
• Strong knowledge of commercial vehicle parts and accessories.

Responsibilities

• Assist customers with commercial vehicle parts enquiries and solutions.
• Process customer orders accurately and maintain records.

Skills

Customer Service Skills

Parts Advisor Experience

Communication Skills

Commercial Vehicle Knowledge

Account Management

Organizational Skills

Outbound Calling

Computer Systems Proficiency

Job description

Social network you want to login/join with:

Parts Advisor - Commercial Vehicle, Gainsborough

Client:

Location:

Gainsborough, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

9fc65e896a0c

Job Views:

2

Posted:

28.03.2025

Expiry Date:

12.05.2025

Job Description:

Parts Advisor - Commercial Vehicle

Are you an experienced Parts Advisor with Commercial Vehicle experience looking to enhance your career with a well-established company? Do you have a passion for commercial vehicle parts and accessories and a drive to deliver excellent customer service? If so, we have the perfect opportunity for you!

We are currently seeking a Commercial Vehicle Parts Advisor with at least 2 years' experience to join our team at a leading business specializing in the sale of a comprehensive range of commercial vehicle parts and accessories. The company offers a vibrant working environment with a dynamic culture that values innovation, customer service, and employee engagement. As part of the team, you'll have the chance to make a real impact while benefiting from the company's Employee Ownership Trust, allowing you to own shares in the business!

Location: Easily commutable from Retford, Doncaster, Bawtry, Gainsborough, Worksop, Rotherham, Tuxford, Rampton, Lincoln, Newark on Trent, Chesterfield, Clowne.

Salary: OTE: £47K (basic up to £40K DOE) + Pension scheme + 20 days holiday (28 days total including Bank Holidays) + Employee Ownership Trust + Free onsite parking.

The Role:

As a Commercial Vehicle Parts Advisor, you will be the key point of contact for customers seeking expert advice on commercial vehicle parts. You will help process orders, manage customer relationships, and contribute to the growth of customer accounts.

Key Responsibilities:

• Assist customers with commercial vehicle parts enquiries, offering expert advice and solutions.
• Utilise your experience as a Parts Advisor to meet customer needs effectively and professionally.
• Make outbound calls to update customers on order statuses and ensure complete satisfaction.
• Develop and grow customer accounts through excellent relationship management.
• Process customer orders accurately and in a timely manner.
• Maintain up-to-date records of customer information and order details in the company's systems.

Skills and Experience:

• Minimum 2 years' experience as a Parts Advisor, ideally within the commercial vehicle sector.
• Strong knowledge of commercial vehicle parts and accessories.
• Excellent customer service skills with the ability to communicate effectively.
• Comfortable making outbound calls to provide updates and resolve queries.
• Experience in building and managing customer accounts.
• Proficient in using computer systems for order processing and customer data management.
• Strong organizational skills with a keen eye for detail.

How to Apply:

If you're ready to take the next step in your career, we'd love to hear from you! To apply for this role, please send your CV to Robert Cox at or call Rob directly on 07398 204832 for a chat.

Glen Callum Associates Ltd - Automotive Aftermarket Recruitment Specialists

JOB REF: 4214RC Parts Advisor - Commercial Vehicle