Parts Advisor

Jardine Motors Group; Warrington; On-site; GBP 24,000 - 30,000; Full time

Job summary

Jardine Motors Group is seeking a Parts Advisor passionate about providing exceptional customer service. In this role, you'll oversee the secure issue of parts, maintain stock accuracy, and deliver a wow-factor service. Join a growing, inclusive team dedicated to customer satisfaction and wellbeing.

Benefits

33 days holiday including bank holidays

Birthday off

Great pension

Generous commission schemes

Mental health support

Nutritional and financial advice

Access to a Digital GP

Qualifications

• Ability to handle customer inquiries swiftly and courteously.
• Flair for organization in maintaining stock.
• Observance of Health & Safety regulations.

Responsibilities

• Oversee the secure issue of parts to customers.
• Accurately record issued items.
• Maintain stock and ensure quantities match.

Skills

Customer service

Interpersonal skills

Organizational skills

Safety consciousness

Job description

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Are you a mechanical whiz and have a talent for problem solving? A confident communicator and passionate about providing the best possible service? If so, you’ll be a perfect fit at Jardine Motors Group.

We love people who value exceptional customer experiences, in the same way that we do. JMG are committed to providing our customers with the highest level of service – as a Parts Advisor, this is where you’ll play a critical role. It all starts with identifying the needs of our customers and delivering a wow-factor service for them.

Jardine Motors Group represents 13 premium and luxury car brands across more than 50 locations in the UK. Our culture has earned us a place in the Inclusive Top 50 UK Employers list, and we’re proud to prioritise outstanding customer experiences above all else.

Duties, Responsibilities & Person Specification

Why should you work for us?

• We grow our own talent! We provide you with all the training and development opportunities you will need to succeed.
• Everyone is welcome! We’re committed to building a truly inclusive culture and diverse workforce. We want you to be yourself at work – and thrive.
• We have a generous benefits including: 33 days holiday (including bank holidays), Birthday off (we like to celebrate!) great pension, generous commission schemes, reward savings, and much more – a whole A4 page to be exact!
• When we say we care about your wellbeing, we mean it. You’ll have access to mental health support, nutritional and financial advice, and a Digital GP. We also have over 50 trained Mental Health First Aiders (and counting).

What you’ll bring to the role:
• Oversee the secure issue of parts to customers and accurately record issued items.
• Interpersonal skills and the ability to handle customer enquiries swiftly, courteously, and efficiently.
• A flair for organisation; maintaining stock, ensuring that quantities match and damages are recorded accurately.
• A safety-conscious mindset, always striving to observe the relevant Health & Safety and COSHH regulations.

“Jardine Motors Group are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, age, national origin, disability, gender identity or any other protected factor.

Jardine Motors Group is recognised as a Disability Confident Committed employer, working with and providing reasonable accommodations to individuals with disabilities. Please let us know if you need an accommodation at any point during the recruitment process.”