Parts Advisor

Glen Callum Associates; Sunderland; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive aftermarket company seeks a Car Parts Sales Advisor to join their growing team in Sunderland. The ideal candidate will have a background in Motor Factor, strong telephone and customer service skills, and a passion for cars. This office-based role offers a friendly environment and the chance to grow within the industry.

Benefits

Bonus scheme

Pension scheme

Company benefits

Qualifications

• Good experience in advising and selling car parts and accessories.
• Interest in cars and being technically minded is essential.
• Motor Factor background is advantageous.

Responsibilities

• Advise and sell car parts and accessories.
• Take and process orders accurately.
• Resolve customer complaints.

Skills

Customer service skills

Telephone manner

Technical mindset

Tools

MAM software

Microsoft Word

Microsoft Excel

Job description

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Due to strategic growth and expansion this company needs a Car Parts Sales Advisor / Automotive Parts Internal Sales person to join their dedicated and fun-loving team. As a vehicle parts advisor you will ideally come from a Motor Factor background and have a real interest in cars and the Automotive Aftermarket.

This Automotive Aftermarket business specialise in selling a full range of car parts, car accessories and a multitude of other aftermarket automotive products to both trade and end users.

This is an office-based role working in a lively and friendly team environment.

You will need a very good telephone manner, communication skills, and a sense of humour is a bonus!

Ideally Located – Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington

Salary – Up to £30K basic DOE + Bonus + Pension + Benefits

The Candidate

• Good experience and knowledge of advising and selling car spares , car accessories and specialist car parts.
• Interested in cars and be technically minded.
• A Motor Factor background will be of distinct advantage.
• Fully computer literate – Email, Word, Excel.
• Experience working with MAM software / MAM Autocat (advantageous but NOT essential).
• Excellent telephone manner and customer service skills.
• Able to take orders, process orders on automated systems and ensure accurate dispatch of product.
• Own and resolve complaints.
• Assist colleagues in other areas of the business as and when required.