Parts Advisor

Glen Callum Associates Ltd; North East; On-site; GBP 24,000 - 29,000; Full time

Job summary

A dynamic Motor Factor in the North East of England is seeking a dedicated Parts Advisor to join its growing team. The candidate will play a vital role in advising customers on a range of automotive parts and products while providing exceptional service. Ideal applicants will have relevant experience and a technical mindset about the automotive aftermarket, along with customer service skills that enhance customer relations.

Benefits

Bonus

Pension

28 days annual leave including bank holidays

Qualifications

• Solid knowledge in advising and selling car spares and accessories.
• Exceptional telephone manner and excellent communication skills.
• Willingness to collaborate with colleagues.

Responsibilities

• Advise customers on the sale of car parts and accessories.
• Maintain and manage stock levels.
• Achieve sales targets and ensure customer satisfaction.

Skills

Customer Service Skills

Communication

Technical Mindset

Sales Experience

Tools

MAM software

Job description

Parts Advisor

As a Car Parts Sales Advisor / Parts Advisor, you will play a key role in advising and assisting customers with their automotive parts needs, from car spares to accessories.With your knowledge of the automotive aftermarket industry, you will help ensure our customers receive the best advise on Car Parts and Accessories.

We are a dynamic and growing Motor Factor, specialising in a comprehensive range of car parts, accessories, and other aftermarket automotive products.Due to our strategic expansion, we are looking for a dedicated and passionate Car Parts Sales Advisor / Automotive Parts person to join our friendly and supportive team.

Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington

Salary: Up to £29K Basic + Bonus + Pension + 28 days annual leave inc BH

Key Responsibilities:

• Advise customers on the sale of car parts, accessories, and specialist automotive products.
• Process orders through automated systems and ensure accurate dispatch of products.
• Maintain and manage stock levels to ensure customer orders are fulfilled in a timely manner.
• Assist with any other tasks and areas of the business as required.
• Develop and maintain excellent customer service and a strong rapport with customers.
• Work closely with the team to achieve sales targets and ensure customer satisfaction.

The Ideal Candidate:

• Experience: Solid knowledge and experience in advising and selling car spares, accessories, and specialist car parts.
• Technical Mindset: A genuine interest in cars and a good understanding of the automotive aftermarket.
• Motor Factor Background: Previous experience in a Motor Factor environment would be a distinct advantage.
• Computer Literate: Proficiency in email, Word, Excel; experience with MAM software / MAM Autocat is advantageous but not essential.
• Customer Service Skills: Exceptional telephone manner and excellent communication skills.
• Team Player: Willingness to support and collaborate with colleagues in other areas of the business when necessary.

How to Apply:

To apply for this fantastic Parts Advisor role, please forward your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.

Job Ref: 4240RC