Parts Advisor

Austin Fraser; Newcastle upon Tyne; On-site; GBP 24,000 - 29,000; Full time

Job summary

An established industry player seeks a passionate Parts Advisor to join their dynamic team. In this role, you will leverage your knowledge of the automotive aftermarket to provide exceptional service and advice to customers on car parts and accessories. You will be responsible for processing orders, managing stock, and ensuring customer satisfaction. This position offers a supportive environment where your contributions will help drive the success of the business. If you have a keen interest in cars and a strong sales background, this is an exciting opportunity to grow your career in a thriving sector.

Benefits

Bonus

Pension

28 days annual leave including bank holidays

Qualifications

• Solid experience in advising and selling car spares and accessories.
• Exceptional communication skills and a strong customer service focus.

Responsibilities

• Advise customers on car parts and accessories sales.
• Process orders and manage stock levels efficiently.
• Develop strong customer relationships and achieve sales targets.

Skills

Customer Service Skills

Knowledge of Automotive Parts

Sales Experience

Technical Mindset

Team Player

Tools

MAM software

Microsoft Word

Microsoft Excel

Job description

Parts Advisor

As a Car Parts Sales Advisor / Parts Advisor, you will play a key role in advising and assisting customers with their automotive parts needs, from car spares to accessories. With your knowledge of the automotive aftermarket industry, you will help ensure our customers receive the best advice on Car Parts and Accessories.

We are a dynamic and growing Motor Factor, specializing in a comprehensive range of car parts, accessories, and other aftermarket automotive products. Due to our strategic expansion, we are looking for a dedicated and passionate Car Parts Sales Advisor / Automotive Parts person to join our friendly and supportive team.

Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington

Salary: Up to £29K Basic + Bonus + Pension + 28 days annual leave inc BH

Key Responsibilities:

1. Advise customers on the sale of car parts, accessories, and specialist automotive products.
2. Process orders through automated systems and ensure accurate dispatch of products.
3. Maintain and manage stock levels to ensure customer orders are fulfilled in a timely manner.
4. Assist with any other tasks and areas of the business as required.
5. Develop and maintain excellent customer service and a strong rapport with customers.
6. Work closely with the team to achieve sales targets and ensure customer satisfaction.

The Ideal Candidate:

1. Experience: Solid knowledge and experience in advising and selling car spares, accessories, and specialist car parts.
2. Technical Mindset: A genuine interest in cars and a good understanding of the automotive aftermarket.
3. Motor Factor Background: Previous experience in a Motor Factor environment would be a distinct advantage.
4. Computer Literate: Proficiency in email, Word, Excel; experience with MAM software / MAM Autocat is advantageous but not essential.
5. Customer Service Skills: Exceptional telephone manner and excellent communication skills.
6. Team Player: Willingness to support and collaborate with colleagues in other areas of the business when necessary.

How to Apply:
To apply for this fantastic Parts Advisor role, please forward your CV to Robert Cox at Glen Callum Associates Ltd or call (phone number removed) for more information.

Job Ref: 4240RC