Parts Advisor

TN United Kingdom; Newcastle upon Tyne; On-site; GBP 30,000; Full time

Job summary

An established industry player is seeking a dynamic Car Parts Sales Advisor to join their vibrant team. This role offers an exciting opportunity to work in the Automotive Aftermarket, where you'll leverage your knowledge of car parts and accessories to provide exceptional service to customers. You'll thrive in a lively office environment, utilizing your excellent communication skills and technical interest in cars. If you're passionate about the automotive industry and enjoy helping customers, this position is perfect for you.

Benefits

Pension

Benefits

Qualifications

• Experience in advising and selling car parts and accessories.
• Interest in cars and technical knowledge is a must.

Responsibilities

• Process orders on automated systems and ensure accurate dispatch.
• Assist colleagues and resolve customer complaints effectively.

Skills

Customer Service Skills

Telephone Manner

Knowledge of Car Parts

Sales Experience

Technically Minded

Tools

MAM Software

Microsoft Word

Microsoft Excel

Job description

Due to strategic growth and expansion, this company needs a Car Parts Sales Advisor / Automotive Parts Internal Sales Person to join their dedicated and fun-loving team. As a vehicle parts advisor, you will ideally come from a Motor Factor background and have a genuine interest in cars and the Automotive Aftermarket.

This Automotive Aftermarket business specializes in selling a full range of car parts, car accessories, and various other aftermarket automotive products to both trade and end consumers.

This is an office-based role within a lively and friendly team environment.

You will need excellent telephone manner, communication skills, and a good sense of humor is a bonus!

Location: – Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington

Salary: – Up to £30K basic DOE + Bonus + Pension + Benefits

The Candidate:

• Good experience and knowledge of advising and selling car spares, car accessories, and specialist car parts.
• Interest in cars and technically minded.
• A Motor Factor background is highly advantageous.
• Fully computer literate – Email, Word, Excel.
• Experience with MAM software / MAM Autocat is advantageous but not essential.
• Excellent telephone manner and customer service skills.
• Able to take and process orders on automated systems and ensure accurate dispatch of products.
• Own and resolve customer complaints.
• Assist colleagues in other areas of the business as required.