Parts Advisor

Trisk Management & Consultancy; Liverpool; On-site; GBP 41,000 - 48,000; Full time

Job summary

An established industry player is seeking a Parts Advisor to join their dynamic team in Liverpool. This entry-level role offers comprehensive training, making it accessible for those without prior experience. You will play a crucial role in ensuring workshops are well-stocked with the right parts while providing exceptional customer service. With a competitive salary and generous benefits, including private healthcare and opportunities for progression, this position is perfect for individuals eager to grow in a supportive environment. Join a culture that values diversity and collaboration, where your contributions will make a real difference.

Benefits

33 days' holiday allowance

Generous retail discounts

Private healthcare

Access to a GP 24/7

Pension scheme

Maternity and paternity packages

Opportunities for training and progression

Qualifications

• Experience in customer service and stock management is beneficial.
• Willingness to learn and adapt to new systems.

Responsibilities

• Identify and order parts required for vehicles.
• Communicate effectively with customers and the workshop.
• Manage stock and provide invoicing services.

Skills

Customer Service Skills

Stock Management

Communication Skills

Computer Literacy

Job description

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We're looking for a Parts Advisor to work at our Motorstore in Liverpool. You don't need to have previous parts experience to apply, as we'll provide comprehensive training.

We Offer Our Parts Advisors

• £41,000 OTE made up of a competitive hourly rate plus bonuses
• 33 days' holiday allowance with room to grow
• Generous retail discounts
• Private healthcare
• Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
• Pension scheme
• Maternity and paternity packages
• Opportunities for training and progression
• And much more...
  
  

Hours

Full time: Monday - Friday 8am - 5.30pm and alternate Saturdays 8am - 12pm

About The Role

Do you have customer service skills and experience working with stock?

Our Parts Advisors are responsible for keeping our workshops well-stocked with the right parts to maintain our vehicles whilst also updating customers in relation to their vehicle journey through every stage of the process.

If you've worked in a retail environment before and have experience managing stock, you'll already have some of the traits of a successful Parts Advisor. You'll need to be comfortable using computers, but don't worry - we'll provide all the training you'll need to use our systems.

Day-to-day duties

• Identifying parts required for a vehicle
• Ordering parts from internal and external sources
• Picking and packing parts
• Communicating with the workshop
• Providing a quick and accurate service to our customers
• Invoicing
• Reviewing digital communications for customers
• Stock management
  
  

Essential Skills

• Keen to learn, with a can-do attitude
• The ability to work independently, but also as part of a team working towards the same goals
• A great communicator - friendly, clear and concise
• Enjoy working with your customers
• Happy using computers, although we'll provide training on all the systems you'll need
  
  

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark , visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Administrative and Support Services

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