Parts Advisor

E3 Recruitment; Greater London; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading automotive company in the Heathrow Airport area is seeking a Parts Advisor to provide exceptional service and solutions to customers. Responsibilities include identifying and sourcing parts, processing payments, and liaising with internal departments. The ideal candidate will have a technical or office background in automotive, with excellent customer service skills. This permanent position offers career growth, overtime opportunities, and a generous holiday package.

Benefits

23 Days holiday + BH + a day off for your birthday

Branded uniform allowance

Auto-enrolment pension

Reward and recognition programme

Annual company award ceremony

Career growth and development

Qualifications

• Experience in a technical or office-based Automotive role.
• Commitment to achieving goals and career development.

Responsibilities

• Serve as the first point of contact for customers.
• Identify and source required parts efficiently.
• Process payments accurately according to company procedures.
• Liaise with internal departments for parts availability.
• Maintain accurate and timely updates in the in-house system.
• Ensure compliance with company policies and documentation.

Skills

Customer service skills

Technical knowledge of automotive parts

Communication skills

Job description

Overview

Parts Advisor – Paying £28-32k depending on experience. Shifts patterns. 31 holidays including BH. Permanent position. Join a leading, award-winning Automotive company known for its commitment to quality and customer satisfaction. This is an exciting opportunity to be part of a dedicated team, helping to deliver exceptional service and solutions to meet our clients' needs.

Key duties

• First point of contact for customers via phone, email, and in person, delivering a professional and friendly service
• Identify, locate, and source required parts efficiently
• Process customer payments accurately and in line with company procedures
• Liaise with internal departments, such as the shop floor, to coordinate parts availability and service delivery
• Maintain and update the in-house system with accurate and timely information
• Ensure all relevant documentation and records are completed and updated in compliance with company policies

Location and fit

The Parts Advisor role is based in the Heathrow Airport area. You would be best suited to the Parts Advisor role if you have worked a technical or office based Automotive role. If you are committed to achieving goals and developing your career, this role is for you!

What’s in it for you

• Overtime Opportunities
• 23 Days holiday + BH + a day off for your birthday
• Branded uniform allowance
• Auto-enrolment pension
• Reward and recognition programme
• Annual company award ceremony
• Permanent position
• Career growth and development

If you have any questions or are interested in the Parts Advisor role please contact Maisie at E3 recruitment