Parts Advisor

TN United Kingdom; Chester-le-Street; On-site; GBP 25,000 - 30,000; Full time

Job summary

An established industry player is seeking a Car Parts Sales Advisor to join a vibrant team. This role involves advising customers on a wide range of car parts and accessories, ensuring excellent customer service and order processing. Ideal candidates will have a Motor Factor background and a passion for cars, along with strong communication skills. Join this dynamic environment where your expertise will help drive growth and customer satisfaction in the automotive aftermarket sector.

Benefits

Pension

Bonus

Benefits

Qualifications

• Experience in advising and selling car parts and accessories.
• Interest in cars and technically minded.

Responsibilities

• Advising and selling car parts and accessories.
• Processing orders on automated systems.

Skills

Customer Service Skills

Telephone Manner

Sales Experience

Technical Knowledge of Cars

Tools

MAM Software

Microsoft Word

Microsoft Excel

Job description

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Car Parts Sales Advisor / Automotive Parts Internal Sales

Due to strategic growth and expansion, this company needs a Car Parts Sales Advisor / Automotive Parts Internal Sales person to join their dedicated and fun-loving team. As a vehicle parts advisor, you will ideally come from a Motor Factor background and have a genuine interest in cars and the Automotive Aftermarket.

This Automotive Aftermarket business specializes in selling a full range of car parts, car accessories, and a multitude of other aftermarket automotive products to both trade and end users.

This is an office-based role working in a lively and friendly team environment.

You will need a very good telephone manner, strong communication skills, and a sense of humour is a bonus!

Location: – Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington

Salary: – Up to £30K basic DOE + Bonus + Pension + Benefits

The Candidate

• Good experience and knowledge of advising and selling car spares, car accessories, and specialist car parts.
• Interested in cars and technically minded.
• A Motor Factor background will be of distinct advantage.
• Fully computer literate – Email, Word, Excel.
• Experience working with MAM software / MAM Autocat (advantageous but NOT essential).
• Excellent telephone manner and customer service skills.
• Able to take and process orders on automated systems and ensure accurate dispatch of products.
• Own and resolve complaints.
• Assist colleagues in other areas of the business as required.