Parts Advisor

Glen Callum Associates; Chester-le-Street; On-site; GBP 24,000 - 29,000; Full time

Job summary

A dynamic motor factor is looking for a dedicated Car Parts Sales Advisor to join their team. You will advise customers on car parts and accessories, fulfill orders, and maintain stock levels. The ideal candidate has a genuine interest in automotive products and strong customer service skills. This role offers a competitive salary of up to £29K plus bonuses and benefits.

Benefits

Bonus

Pension

28 days holiday including bank holidays

Qualifications

• Solid knowledge and experience in advising and selling car spares and accessories.
• Genuine interest in cars and understanding of automotive aftermarket.
• Exceptional telephone manner and excellent communication skills.

Responsibilities

• Advise customers on sale of car parts and accessories.
• Maintain and manage stock levels to fulfill orders.
• Develop and maintain excellent customer service.

Skills

Customer Service Skills

Technical Mindset

Experience in automotive aftermarket

Team Player

Tools

MAM software / MAM Autocat

Job description

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As a Car Parts Sales Advisor / Parts Advisor, you will play a key role in advising and assisting customers with their automotive parts needs, from car spares to accessories. With your knowledge of the automotive aftermarket industry, you will help ensure our customers receive the best advise on Car Parts and Accessories.

We are a dynamic and growing Motor Factor, specialising in a comprehensive range of car parts, accessories, and other aftermarket automotive products. Due to our strategic expansion, we are looking for a dedicated and passionate Car Parts Sales Advisor / Automotive Parts person to join our friendly and supportive team.

Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington

Salary: Up to £29K Basic + Bonus + Pension + 28 days annual leave inc BH

Key Responsibilities:

• Advise customers on the sale of car parts, accessories, and specialist automotive products.
• Process orders through automated systems and ensure accurate dispatch of products.
• Maintain and manage stock levels to ensure customer orders are fulfilled in a timely manner.
• Assist with any other tasks and areas of the business as required.
• Develop and maintain excellent customer service and a strong rapport with customers.
• Work closely with the team to achieve sales targets and ensure customer satisfaction.

The Ideal Candidate:

• Experience: Solid knowledge and experience in advising and selling car spares, accessories, and specialist car parts.
• Technical Mindset: A genuine interest in cars and a good understanding of the automotive aftermarket.
• Motor Factor Background: Previous experience in a Motor Factor environment would be a distinct advantage.
• Computer Literate: Proficiency in email, Word, Excel; experience with MAM software / MAM Autocat is advantageous but not essential.
• Customer Service Skills: Exceptional telephone manner and excellent communication skills.
• Team Player: Willingness to support and collaborate with colleagues in other areas of the business when necessary.

How to Apply:

To apply for this fantastic Parts Advisor role, please forward your CV to Robert Cox at Glen Callum Associates Ltd at [emailprotected] or call 07398 204832 for more information.