Parts Advisor

UK AAG Alliance Automotive UK LV Ltd; Canterbury; Vor Ort; GBP 22.000 - 26.000; Vollzeit

Benefits dieser Stelle

Exclusive discounts via AAG Benefits

Career progression opportunities

Pension guidance

Health, wellbeing & financial tools

Monthly bonus potential

Car parts discounts

Zusammenfassung

NAPA Auto Parts UK & Ireland is seeking a Parts Advisor to join our team in Canterbury. You will handle orders, upsell, build long‑term rapport with local customers, and promote offers to drive sales.

You will work across the branch to maintain and expand the customer base, ensuring accurate part selection and timely service. Excellent communication and empathy with customers are essential.

Qualifikationen

• Punctual, organised, and efficient whilst working towards deadlines.
• Pro-active and enthusiastic when speaking with customers.
• Empathy towards customers.
• Professional and possess excellent communication skills.

Aufgaben

• Taking orders over the telephone, upselling to increase invoice value.
• Outbound calling to raise customer awareness and achieve higher sales.
• Building long-term rapport with local customers.
• Actively promote offers, discounts and customer competitions.
• Limiting credits and returns by ordering and sending the right parts, first time.

Kenntnisse

Punctual

Organised

Efficient

Deadline-driven

Jobbeschreibung

Company Overview

NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts. As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise along with a trusted reputation for quality, reliability, and excellence. With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE-matched quality suppliers, and exclusive brands. These products are tailored to meet the needs of independent garages, motor factors, and automotive enthusiasts, helping to keep vehicles running smoothly and efficiently.

Learn more at https://linktr.ee/napaautopartsuk_ireland.

Role Summary

We are currently looking for a Parts Advisor to join our team.

As Parts Advisor you will be involved in all areas of the branch and its operation however your focus will be maintaining and expanding the local customer base.

Responsibilities

• Taking orders over the telephone, upselling to increase invoice value.
• Outbound calling to raise customer awareness and achieve higher sales.
• Building long-term rapport with local customers.
• Actively promote offers, discounts and customer competitions.
• Limiting credits and returns by ordering and sending the right parts, first time.

Qualifications

• Punctual, organised, and efficient whilst working towards deadlines.
• Pro-active and enthusiastic when speaking with customers.
• Able to demonstrate empathy towards customers.
• Professional and possess excellent communication skills.

Benefits

• An opportunity to join a global brand and market leader.
• Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat.
• Opportunities for career progression and bespoke training.
• Free pension advice from our standard pension provider.
• Free access to Health, Wellbeing and Financial tools.
• Potential to earn a performance based bonus, paid monthly.
• Discount on car parts.

Company Culture

Alliance Automotive Group is an equal opportunities employer.

Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders.

Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale.

Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.