Parts Administrator - US Central Stores - Birmingham

Crown Equipment Southeast Asia; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job description

About Crown Lift Trucks Ltd

Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award-winning line of electric lift trucks. From our smallest pallet truck to our highest lifting VNA truck, our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible. Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow-aisle VNA trucks.

Our brand promise is:

“Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value.”

Quality and performance are the foundation of Crown’s success. Since our inception, our company culture has always been about people performing and working as a team to ensure that quality is built into every forklift truck we make.

Crown’s headquarters, manufacturing facilities and network of branches offer diverse and challenging careers in a broad range of professional and vocational roles.

Job Description

Answer and process incoming parts requests from all UK branches.

1. Pull orders, receive, and put away stock.
2. Order parts and develop relationships with Crown Parts Centre and outside vendors.
3. Enhance branch satisfaction with parts support and by responding to branch concerns/requests.
4. Maintain direct contact with all branch parts coordinators/administrators.
5. Process paperwork.
6. Inventory control to include cycle counts of stockroom.

Person Specification

Essential Skills:

1. GCSEs or equivalent
2. Good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer skills
3. Parts or inventory control experience and lift truck industry experience preferred
4. Working knowledge of Microsoft Office (including Excel and Word), Parts and Service manuals, Internet Ordering software.
5. Ability to follow instructions given in written, oral or diagram form.
6. Ability to problem solve and find alternative solutions with regards to long lead times from suppliers.
7. Flexibility to work as part of a team and as an individual.

Desirable Skills:

1. Knowledge of Baan software or equivalent package

Vacancy Details

Hours of Work:

Monday to Thursday – 08:00am to 16:30pm (with 1 hour unpaid for lunch)
Friday – 08:00am to 4:00pm (with 1 hour unpaid for lunch)

Salary: Dependent on experience

Holidays: 25 days holiday.

At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. In fact, throughout Crown’s history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have travelled their career paths with them.

From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward.

In addition to financial remuneration and participation, we offer our employees various social benefits including but not limited to:

• Company pension plan.
• 25 days annual leave plus bank holidays.
• Excellent discount scheme with access to the best perks from some of the UK’s biggest brands.
• Employee assistance programme.