Partnerships & Marketing Manager

Harrods; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading luxury department store in London seeks Partnerships and Marketing Managers to drive brand collaborations and oversee high-value relationships. Successful candidates will lead multi-channel marketing campaigns and thrive in a collaborative environment. Ideal for marketers experienced in luxury or premium retail, offering a comprehensive benefits package, including flexible working and significant in-store discounts.

Benefits

Company pension

Flexible working

25 days’ holiday

Birthday off

Up to 33% in-store discount

Season ticket loan

Qualifications

• Proven experience in marketing and brand partnerships in luxury or premium retail.
• Strong understanding of integrated marketing campaigns across multiple channels.
• Track record of building senior-level brand relationships.

Responsibilities

• Lead planning and execution of 360 marketing campaigns across channels.
• Nurture strong senior-level brand relationships in F&B or Home, Toys, and Tech.
• Collaborate across teams to support divisional priorities.

Skills

Building premium brand partnerships

Commercial acumen

Collaboration

Excellent communication

Job description

We are seeking two dynamic Partnerships and Marketing Managers to lead our brand collaborations across key categories at Harrods.

One manager will sit above our Food, Beverage, and Restaurants offering, while the other will oversee our Home, Toys, and Technology categories. Both roles are pivotal in delivering strategic, commercially driven marketing campaigns and nurturing high-value brand relationships across our world-renowned luxury portfolio.

About The Role

As a Partnerships and Marketing Manager, you will be responsible for owning and growing relationships with brand partners—ranging from global luxury giants to emerging innovators—while delivering impactful multi-channel campaigns aligned with Harrods’ trade and customer strategy. These roles require a commercially-minded marketer with a strategic approach, who thrives on collaboration, clarity, and delivering results.

Key responsibilities include:

• Leading the planning and execution of 360 marketing campaigns across digital, in-store, CRM, social, publishing, and experiential channels.
• Managing and nurturing strong, senior-level brand relationships—particularly in either the F&B or Home, Toys, and Tech categories.
• Collaborating with Buying, Visual Merchandising, Marketing, Creative, and Press to bring campaigns to life and support divisional priorities.
• Owning media plans and ensuring alignment with category-specific trade goals and broader Harrods brand values.
• Managing and developing a direct report, contributing to a high-performing, agile, and collaborative team culture.
  
  

About You

You are a confident, articulate marketer with a proven ability to build and manage premium brand partnerships. You are commercially astute, motivated, and thrive in a fast-paced, collaborative environment. You understand when to lead, when to listen, and how to align brand goals with Harrods’ strategic priorities. With a clear, confident approach and excellent communication skills, you bring strong judgement and a relationship-first mindset to everything you do.

You will also have

• Proven experience in marketing and brand partnerships, ideally within a luxury, premium retail, or agency environment.
• A strong understanding of integrated, 360 marketing campaigns across channels such as digital, CRM, social, in-store, and experiential.
• A track record of building and managing senior-level brand relationships, with the ability to influence and deliver commercially impactful results.
  
  

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return, you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods