Partnerships Lead (UK&I)

Heidi; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Equity from day one

Personal development budget

Birthday off

Hybrid work schedule

Global reach

Job summary

Heidi seeks a UK&I Partnerships Lead to drive integration partnerships across the United Kingdom and Ireland. You will turn partnerships into pipelines, align commercial and technical teams, and shape Heidi's integration strategy to accelerate growth and adoption.

You will work in a hybrid setup with strong commercial and technical alignment, building a scalable ecosystem around EHR/EMR providers and PMS platforms.

Qualifications

• 4+ years of experience in partnerships, channel, or commercial roles in SaaS/healthtech ecosystems.
• Proven success delivering growth through integrations or ecosystem partnerships.
• Strong grasp of B2B integration models, co-selling, or platform GTM strategies.
• Excellent stakeholder management, negotiation, and relationship-building skills.

Responsibilities

• Lead Heidi's integration strategy and future strategic bets across UK&I.
• Build and manage strategic partnerships with EMR, EHR, and PMS providers to extend Heidi's reach.
• Prioritise integrations based on market reach, readiness, and customer impact.
• Oversee integration partnerships end-to-end from scoping to launch and enablement.
• Activate integrations through co-GTM, referral, and reseller motions.
• Negotiate partnership agreements balancing strategic and commercial outcomes.
• Collaborate with Product, Engineering, and Growth to design robust, scalable integrations.
• Build dashboards to track partner success, revenue contribution, and customer value.

Skills

Partnerships

Channel sales

SaaS

Healthtech

Negotiation

GTM strategy

Job description

Who is Heidi?

We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. Our platform has absorbed the administrative chaos of 175 million patient visits and supported 67 million clinical hours. Today, we support 2.8 million patient sessions a week across 190+ countries, in 110 languages and over 200 specialties.

Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world’s capacity for care and strengthen the human connection at its heart.

We found product-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again.

We've grown annual recurring revenue from $1 million to $50 million in two years.

To go further, we've secured US$340 million: a $100 million Series C led by Blackbird, with Phoenix Court, Point72 Private Investments and Headline, alongside a $240 million growth investment led by General Catalyst’s Customer Value Fund.

If you want to join us in doing work worth shipping, jump in.

The Role

EHR and PMS integrations are a core strategic lever for Heidi, driving global revenue, expanding distribution, and improving clinician efficiency. As the UK&I Partnerships Lead, you'll lead Heidi's work with integration and ecosystem partners, helping us scale adoption through strong commercial and technical alignment.

You'll be commercially sharp and technically curious - someone who can speak both business and product fluently. You know how to turn partnerships into pipelines, and integrations into impact.

What you'll do:

• Lead Heidi's integration strategy and future strategic bets across UK&I.

• Build and manage strategic partnerships with leading EMR, EHR, and PMS providers to extend Heidi's reach and impact.

• Prioritise integrations based on market reach, readiness, and customer impact, ensuring effort aligns with commercial value.

• Oversee integration partnerships end-to-end - from technical scoping and onboarding to launch and enablement.

• Activate integrations through co-GTM, referral, and reseller motions that translate into pipeline and adoption.

• Negotiate partnership agreements that balance strategic alignment with clear commercial outcomes.

• Collaborate cross-functionally with Product, Engineering, and Growth to design integrations that are both technically robust and commercially scalable.

• Build feedback loops and performance dashboards to track partner success, revenue contribution, and customer value.

What we will look for:

• 4+ years of experience in partnerships, channel, or commercial roles - ideally in SaaS, healthtech, or platform ecosystems.

• Proven success delivering growth through integration or ecosystem partnerships.

• A strong grasp of B2B integration models, co-selling, or platform GTM strategies.

• Excellent stakeholder management, negotiation, and relationship-building skills.

• A structured, strategic approach to prioritisation and execution.

• A collaborative mindset - you thrive at the intersection of commercial strategy, product development, and customer success.

What do we believe in?

Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world's health demands it. We believe in progress built through precision, pace, and ownership.

• Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters.

• Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character.

• Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on.

• Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output.

Our mission is clear: expand the world's capacity to care, and do it without losing the humanity that makes care worth delivering.

Why you should Join Heidi

• Real product momentum. We're not trying to generate interest, we're channeling it.

• Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create.

• Unmatched impact. Play a pivotal role in shaping our GTM efforts at a critical growth moment - all while working on a product that delivers tangible value to clinicians and patients every day.

• Work alongside world-class talent. Join a team of operators and builders who've scaled unicorns.

• Global reach. Help shape our international expansion as we bring Heidi to key international markets.

• Growth and balance. Enjoy a £500 personal development budget, dedicated wellness days, and your birthday off to recharge.

• Flexibility that works. A hybrid environment, with 3 days in the office.

Heidi's commitment to Diversity, Equity and Inclusion

Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and are proud to welcome all applicants as we're committed to promoting a culture of opportunity for all.

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